Gas Service Engineer

Overview

We are a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We invest millions of pounds every year to keep our existing homes safe and decent. We also play our part in helping to deal with the UK housing crisis by building hundreds of new, modern homes to rent in Sunderland. We'd love for you to join us to achieve our vision.

Salary : £37,538.00

The Role

We are expanding our Property Safety team with a new opportunity for a qualified and experienced Gas Service Engineer, to carry out annual servicing, maintenance, repairs and breakdowns on all gas appliances / systems, associated equipment and controls within Gentoo\'s housing stock across the City of Sunderland.

Our customers are at the heart of Gentoo; therefore, providing excellent customer service is an essential part of this role. We are looking for a qualified Gas Service Engineer with knowledge and understanding of the Gas Regulations, relevant Health & Safety Regulations, Codes of Practice and Guidance, and experience in Gas Engineering procedures in a domestic environment. We are looking for an individual who can communicate effectively with customers, colleagues and wider teams, ensuring Gentoo delivers excellent customer service to every customer.

The role is subject to a basic DBS paid for by Gentoo.

A full UK driver\'s licence is required

Key responsibilities

• Delivering high-quality servicing and repairs for gas appliances, systems, and equipment, ensuring compliance with gas safety installations, regulations, legislation, and Gentoo policy and procedures.
• Adhering to safe working practices in accordance with the Health & Safety Policy daily.
• Completing work to an exceptional standard, striving for first-time fixes where possible, and handling minor work to ensure an excellent customer experience.
• Maintaining accurate and professional paperwork to reflect your dedication and attention to detail.
• Providing excellent customer service, embodying our core values in every aspect of the role.
• Supporting the Emergency Out-of-Hours Service as part of a rota and demonstrating flexibility by working some Saturdays when required.

What we are looking for

Desirable

Benefits

Some of our great benefits include;

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