Customer Service Rep

At Professional Technicians LLC we are committed to providing exceptional service and support to our customers. As we continue to grow we are looking for a friendly proactive and detail-oriented individual to join our customer service team. If you are passionate about helping others and delivering top-notch support wed love to hear from you!

Job Description :

We are seeking a Customer Service Representative who will serve as the first point of contact for our customers playing a vital role in ensuring customer satisfaction. You will be responsible for providing professional timely and accurate assistance across multiple communication channels including phone email and chat. Part-Time (PT) M-F opportunities available.

Key Responsibilities :

• Handle inbound and outbound customer inquiries via phone email or chat.
• Provide accurate timely and professional information about our products services and policies.
• Resolve customer issues complaints or concerns in a friendly and efficient manner.
• Maintain a positive empathetic and professional attitude at all times.
• Process orders forms applications and requests.
• Update customer records and document interactions accurately.
• Collaborate with other departments to ensure customer satisfaction and effective problem resolution.
• Participate in ongoing training to stay updated on product knowledge and customer service best practices.

Qualifications :

Benefits :

How to Apply :

If youre ready to be part of a dynamic and supportive team please submit your resume and a brief cover letter explaining why you would be a great fit for this role to .

We look forward to hearing from you!

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1