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Receptionist/Registered Dental Assistant
Receptionist/Registered Dental AssistantColusa Indian Community Council • Colusa, CA, US
Receptionist / Registered Dental Assistant

Receptionist / Registered Dental Assistant

Colusa Indian Community Council • Colusa, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary :

Position : Receptionist / Registered Dental Assistant

Department : Colusa Indian Dental Clinic

Reports to : Director of Clinic Operations

Classification : Non-Exempt

Status : Regular, Full Time

Government Essential

Job Function :

The Dental Receptionist provides office support services that creates an environment where every person feels welcomed and is shown respect and empathy.

Essential Duties and Responsibilities :

  • Enhances Dental Clinic and the Organizations reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Maintains personal appearance, workstation and waiting area in compliance with clinical confidentiality and patient service protocols.
  • Answers telephones courteously, make appointments and take messages according to protocols.
  • Greets patients and visitors warmly at the front desk and provide both registration and exit support services.
  • Documents insurance eligibility and inform patients of the estimated services cost and their treatment plan payment requirements.
  • Processes route slips and return to Billing Coordinator.
  • Balances daily cash receipts and cash bag.
  • Prepares clinical records for patients visit with the provider.
  • Assists clinical staff in maintenance and filing of completed patient records.
  • Maintains office supply orders.
  • Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards.
  • Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment.
  • Displays a comprehensive knowledge of and ability to implement dental care techniques.
  • Has thorough knowledge of dental instrumentation and equipment use and care.
  • Proficiency in dental procedures and potential complications.
  • Is able to recognize signs and symptoms of emergency situations and interventions.
  • Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, prepares materials, and assists dentist during dental procedures.
  • Takes and records medical and dental histories and vital signs of patient.
  • Exposes dental diagnostic x-rays.
  • Makes preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Pours, trims, and polishes study casts, fabricates custom impression trays from preliminary impressions, cleans and polishes removable appliances, and fabricates temporary restorations.
  • Instructs patients in oral hygiene and plaque control programs.
  • Provides postoperative instructions prescribed by Dentist.
  • Records treatment information in patient records.
  • Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards.
  • Maintains current CPR certification.
  • Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment.
  • All other duties as assigned.

Additional Desired Qualifications :

  • Bi-lingual in Spanish preferred.
  • Education and Experience :

  • RDA or DA Certification
  • At least 6 months of experience working in a dental office preferred.
  • Physical Requirements :

  • Ability to stand for long period of time, bend, kneel and lift heavy objects.
  • Licensing Requirements :

  • Documentation of Dental Assistant Training
  • Current radiograph certification with the State of California.
  • Valid CPR / 1st Aid certification
  • Key Competencies :

  • Good organization and time management skills.
  • Excellent verbal and written communication skills.
  • Familiar with ICD-10, CPT-4 codes
  • Attention to detail with the ability to multi-task.
  • Exceptional customer service skills.
  • Is tactful, poised, pleasant and diplomatic, exhibiting a positive, professional demeanor to peers, patients, physicians and visitors. Promotes team image and possesses a high degree of flexibility.
  • Demonstrates cooperation and consideration of other health team members and peers.
  • Must be organized, flexible and versatile with the ability to function effectively in stressful situations.
  • Must be eager and enthusiastic in promoting the general philosophy of the facility.
  • Dedicated hard worker with ability to report to work on a daily basis.
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