Leadership Program Manager - Supervisor Development

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Leadership Program Manager - Supervisor Development

Role Overview

Are you ready to help transform GEICO? We are on a bold journey—reimagining how we develop, empower, and elevate our leaders. You’ll be at the heart of opportunities to rethink leader development for Supervisors at GEICO, collaborate across functions, and influence the future of our business. If you thrive on challenge, innovation, and making a measurable impact, we invite you to join us and help build the next generation of leaders!

Key Responsibilities

• Lead the design, development, and implementation of a scalable leadership development program for front-line supervisors.
• Conduct needs assessments and stakeholder interviews to identify core leadership competencies and development priorities for Supervisors.
• Develop curriculum, and blended learning solutions (in-person, virtual, and digital).
• Use business trends and talent analytics to inform and evolve program strategy for supervisors, ensuring alignment with both current and future organizational needs.
• Design and implement program metrics and evaluation frameworks to assess the impact of supervisor development initiatives and drive continuous improvement.
• Collaborate with leaders across functions, engaging with stakeholders of varying levels to support supervisor development initiatives.

Qualifications

• Minimum of 7 years’ experience in leadership development or talent management, including at least 3 years within the financial services sector (preferred).
• Ability to use data and business intelligence tools to identify skill gaps and measure the effectiveness of development programs
• Advanced financial literacy and a solid grasp of key business metrics.
• Bachelor’s degree or equivalent work experienced required.

Skills & Competencies

• Demonstrated success in managing stakeholders across business segments and support functions (People, Risk, and Legal/Compliance).
• Experience collaborating with external partners to enhance program content and relevance.
• Skilled in leveraging business intelligence platforms to evaluate program outcomes and champion ongoing enhancements.
• Strategic mindset complemented by advanced project and program management capabilities.
• Innovative and adaptable, consistently seeking opportunities for process and program improvement.
• Collaborative and inclusive leader, adept at building cross-functional relationships and thriving in a matrixed organizational structure.
• Exceptional analytical and reporting skills.
• Demonstrates intellectual curiosity and a commitment to lifelong learning.
• Familiarity with regulatory training requirements and basic financial metrics; able to support program evaluations using data-driven approaches.
• Decisive and action-oriented, maintaining momentum and navigating ambiguity with confidence.
• Demonstrates confident presence, strong communication skills and can facilitate group discussions and delivery of presentations to varied audience levels.
• Proven ability to design and deliver programs at scale.

Desirable

• Experience in designing and implementing supervisor or leadership development programs within financial services.
• Familiarity with call center operations and performance metrics.
• Track record of coaching and mentoring frontline leaders.

Locations

Tampa, Dallas, Bethesda, or New York City

Annual Salary

$97,375.00 - $172,200.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.