Talent.com
Client Services Representative

Client Services Representative

Heritage Capital CorporationDallas, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Start your career with one of the nation’s fastest-growing auction houses, that focuses on treasured collectibles from Sports, Entertainment to Luxury Handbags and Fine Art.

Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. For almost 50 years, Heritage Auctions has been the largest auction house founded in the U.S. and serves more than 50 different auction categories, including Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.

SUMMARY : As a Client Service Representative, you will play a pivotal role in managing client communications, resolving inquiries, processing payments, and ensuring customer satisfaction. Your commitment to accuracy, efficiency, and exceptional service will help maintain our reputation as a trusted leader in the auction industry.

BENEFITS :

  • Comprehensive Benefits Package : Medical, Dental, and Vision coverage
  • Paid Time Off (PTO)
  • 401(k) Savings Plan
  • Onsite gym with access to a personal trainer

LOCATION : Conveniently located south of Dallas / Fort Worth International Airport, at the NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane.

COMPENSATION : Commensurate with experience

ESSENTIAL DUTIES & RESPONSIBILITIES :

  • Client Interaction : Professionally handle incoming calls, emails, and chat inquiries with a focus on delivering exceptional customer experiences.
  • Data Management : Accurately document all communications and payment information into the client database with meticulous attention to detail .
  • Problem-Solving : Resolve client concerns promptly, ensuring timely follow-up and complete resolution.
  • Payment Processing : Process and record payments with precision and adherence to company protocols.
  • Relationship Building : Engage clients through open and interactive communication, fostering trust and long-term relationships.
  • Order Management : Manage client catalog orders and incoming auction bids efficiently.
  • Customer Satisfaction : Maintain Heritage’s high standards for client satisfaction by providing accurate, clear, and complete information.
  • Flexibility : Work extended hours and weekends at least twice a month to support high-demand periods.

    • Other duties may be assigned to support the team.

    Requirements :

    EDUCATION & EXPERIENCE :

  • 1+ years of customer service experience in a fast-paced, client-facing role.
  • Experience in email and chat-based customer communication.
  • Proficiency in Microsoft Outlook and Excel is a must.

    • SKILLS & ABILITIES

  • Exceptional Communication : Outstanding verbal, written, and interpersonal skills.
  • Client-Centric Mindset : Positive attitude with a strong commitment to client satisfaction.
  • Problem Solving : Critical thinking, good judgment, and the ability to resolve challenges independently.
  • Multitasking & Organization : Excellent time management and organizational skills to handle multiple tasks efficiently.
  • Attention to Detail : High level of accuracy and thoroughness in all tasks.
  • Language Skills : Multilingual capabilities are a plus.

    • WORK ENVIRONMENT :

  • Ability to work independently in a fast-paced, high-demand environment.
  • Must be able to lift up to 25 lbs. occasionally.
  • Training : A three to six-week program from 8 : 00 AM – 4 : 30 PM will prepare you for success. After training, the schedule shifts to 8 : 00 AM – 5 : 00 PM , with extended hours (8 : 00 AM – 6 : 00 PM) on Mondays following Signature auctions twice a month.

    • At Heritage Auctions, we celebrate diversity and are committed to fostering an inclusive environment. We welcome and encourage applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

    Create a job alert for this search

    Client Service Representative • Dallas, TX, US

    Related jobs
    • Promoted
    Associate, Client Services

    Associate, Client Services

    Third BridgeDallas, TX, US
    Full-time
    January, March, May, June, July, September, October, November 2026.If you’re competitive, a confident communicator, both on the phone and in person, and. Third Bridge could be your next big mo...Show moreLast updated: 25 days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    Edelman Financial EnginesDallas, TX, US
    Full-time
    At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund goals. Those numbers represent individual lifetimes filled...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Associate

    Client Services Associate

    Monet BankPlano, TX, US
    Full-time
    Monet Bank is pioneering the future of banking and money movement—faster, cheaper, and crypto-native.The passage of the Genius Act has enabled a future we want to explore where interchange fe...Show moreLast updated: 18 days ago
    • Promoted
    • New!
    Client Service Representative - Remote

    Client Service Representative - Remote

    Spade RecruitingArlington, TX, US
    Remote
    Full-time
    This role is unlike traditional sales jobs.You won't be cold-calling or knocking on doors.Instead, you'll engage with union members who have already requested information about the benefit programs...Show moreLast updated: 22 hours ago
    • Promoted
    Client Service Associate

    Client Service Associate

    International Search ConsultantsDallas, TX, US
    Full-time
    ISC’s team of Financial Services Recruiters has been retained by a prominent and growing global investment firm.The firm specializes in providing customized investment management and investme...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Financial Services Representative

    Patient Financial Services Representative

    Parkland Health and Hospital SystemDallas, TX, US
    Full-time
    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland ...Show moreLast updated: 30+ days ago
    • Promoted
    Financial Services Representative

    Financial Services Representative

    NYL - DFWDallas, TX, US
    Full-time
    We're in search of a committed individual in North Dallas to become part of our team as a Financial Services Representative. This role includes providing exceptional customer service, assisting ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Representative

    Client Services Representative

    Ethos Risk ServicesIrving, TX, US
    Full-time
    We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers. Client Services Specialist (REMOTE)...Show moreLast updated: 17 days ago
    • Promoted
    Client Services Lead

    Client Services Lead

    Targeted TalentDallas, TX, US
    Full-time
    The Client Services Lead will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.Help b...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce75262 Dallas, TX, US
    Full-time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    BOK FinancialDallas, TX, US
    Full-time
    The Client Service Associate serves as the first point of contact to meet client needs and is responsible for working with Private Wealth Officers and high net worth clients across several delivery...Show moreLast updated: 30+ days ago
    • Promoted
    Client Solutions Associate

    Client Solutions Associate

    VRGLDallas, TX, United States
    Full-time
    Dallas, TX (Hybrid – 2 days onsite).At VRGL, you’ll have the opportunity to work on meaningful problems at the intersection of finance and technology. You’ll join a collaborative, high-energy team w...Show moreLast updated: 1 day ago
    • Promoted
    Client Executive, Managed Services

    Client Executive, Managed Services

    Presidio Networked Solutions, LLCIrving, TX, United States
    Full-time
    Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Client Partner - Financial Services

    Client Partner - Financial Services

    Cap GeminiDallas, TX, US
    Full-time
    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues...Show moreLast updated: 22 hours ago
    • Promoted
    Treasury Client Services Professional III

    Treasury Client Services Professional III

    BOK FinancialDallas, TX, US
    Full-time
    Treasury Client Services Professional III.As the treasury management team, we engage directly with clients, providing market insights and best practices on areas such as treasury optimization, redu...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Manager

    Client Services Manager

    Steamboat GroupDallas, TX, US
    Full-time
    Location : Dallas Area, but will be remote.Join a Company That Makes a Difference.Since 1978, we've provided insurance, escrow, compliance, and risk management solutions to community banks, auto...Show moreLast updated: 18 days ago
    • Promoted
    Client Service Representative

    Client Service Representative

    Serveway Heating and Air ConditioningDallas, TX, US
    Full-time
    Client Service Representative (CSR).The Client Service Representative is responsible for : .Assisting in taking all incoming client calls, recognizing that this is where the client will form their fi...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Coordinator

    Client Services Coordinator

    Kelly Professional & IndustrialPlano, TX, United States
    Temporary
    Client Services Coordinator – Plano, TX | $25 / hr | 12-Month Contract.A well-established global organization headquartered in. This role is ideal for candidates with a strong background in customer s...Show moreLast updated: 3 days ago