SIGNING BONUS - Luxury Day Spa Hospitality Team

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Signing bonus

EMPLOYEE PERKS

• $500 Signing bonus after 90 days of employment
• Sales Commission on product sales and appointment rebooking (not capped)
• Free Spa Services
• 401k matching
• Healthcare / vision benefits for 20+ hours per week
• Opportunities for advancement
• Generous employee discounts
• Friends & family discount

Seeking part-time or full-time hours with weekend and evening availability (until 7 : 30 pm).

The Woodhouse Spa was voted Americas best day spa by American Spa Magazine, Best of the East Bay by Diablo Magazine and Best of Walnut Creek by Walnut Creek Magazine. At the Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools and knowledge needed to help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way and as you excel, opportunities will follow.

Woodhouse is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our companys mantra. We are seeking passion filled, enthusiastic individuals who are driven by excellence.

Our Hospitality Team Members have the most important job in the spa as they are the first person our guests come into contact with when they walk through the door and the last person they see before they leave.

As a Hospitality Team Member, you will be expected to :

• Work part-time or full-time hours with weekend and evening (until 7 : 30 pm) availability
• Orchestrate the spa guest schedule using a computer software program
• Facilitate spa sales goals by providing gift card and retail recommendations and being knowledgeable about all of our treatments
• Ensure a positive and consistent guest experience
• Support the Spa Director to ensure the spa runs smoothly
• Be extremely organized and pay attention to detail
• Be able to work efficiently in a fast-paced environment and handle multiple tasks at the same time
• Provide personal attention to the guest from the moment they walk though the door
• Educate the guest on the Woodhouse Experience with a warm welcome, introduction to our amenities, and ensuring that they have a seamless experience
• Answer the phone with a smile before the third ring and be able to communicate clearly and elegantly with our guests
• Be a Woodhouse brand ambassador, making sure the guest enters a clean and calm environment with just the right lighting, music and aromatherapy to ensure a memorable experience
• Remember the small things that make up the Woodhouse Difference (The guests favorite drink, personal details such as birthdays and anniversaries, etc.)

The Woodhouse is an Equal Opportunity Employer and is a drug free workplace.