Talent.com
Seasonal Support Lead PT

Seasonal Support Lead PT

Five BelowChesapeake, VA, US
3 days ago
Job type
  • Full-time
Job description

Support Lead

At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What Does The Support Lead Do?

Under the leadership of the Store Manager / Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How Do They Do It?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.

Wow the Customer : Put the customer first and make a difference in people's lives

Unleash Passion : Check your ego at the door and do what you say you will do

Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible : Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes :

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Direction
  • Professionalism
  • Trainer / Developer / Motivator
  • Communication
  • Sales Driver / Goal Oriented

Responsibilities :

  • Ensures all associates and managers are Wowing the customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics : Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
  • This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet
  • Frequently ascend / descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
  • Qualifications :

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
  • Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

    Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at the nature of your request and your contact information.

    Position Type : Hourly

    Position Starting At : $12.91

    Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does not request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

    Create a job alert for this search

    Seasonal Pt • Chesapeake, VA, US

    Related jobs
    Seasonal Support Lead PT - 8292 Newport News Job at Five Below in Newport News

    Seasonal Support Lead PT - 8292 Newport News Job at Five Below in Newport News

    MediabistroNewport News, VA, United States
    Full-time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 1 day ago
    • Promoted
    Occupational Therapist (OT)

    Occupational Therapist (OT)

    Currituck Health & Rehab CenterBarco, NC, US
    Full-time
    Empower healing and restore independence-join our compassionate therapy team in a skilled nursing facility and make a meaningful impact in the lives of residents every step of the way!.On Demand Pa...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Healthcare Trainer

    Seasonal Healthcare Trainer

    TTECVirginia Beach, VA, US
    Full-time
    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.Our purpose, team, and company culture are amazing and our Great Place to Work® certification...Show moreLast updated: 4 days ago
    • Promoted
    Shift Manager

    Shift Manager

    Arby'sChesapeake, VA, United States
    Part-time
    You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.Youre in the right place if youre here for : . Free shift meal and family dining ...Show moreLast updated: 30+ days ago
    • Promoted
    Advanced Practice Provider - Family Medicine - St. Luke's

    Advanced Practice Provider - Family Medicine - St. Luke's

    Sentara HealthCarrollton, VA, United States
    Full-time
    Sentara Medical Group has a full-time opening for an experienced APP (NP or PA) to join.Monday-Friday, 8am-5pm (36 patient contact hours, 4 hours admin). Flexibility to work a 4 to 4-1 / 2 day work we...Show moreLast updated: 30+ days ago
    • Promoted
    100% Tele-Neuro [Expand YOUR Reach]

    100% Tele-Neuro [Expand YOUR Reach]

    Access TeleCareNone, VA, United States
    Full-time
    Access TeleCare is looking for more highly qualified BC or BE General Neurologist or Sub-Speciality Neurologist to join our virtual practice and help acute care patients nationwide.Broaden their cl...Show moreLast updated: 30+ days ago
    Seasonal Support Lead PT - 8230 Newport News Job at Five Below in Newport News

    Seasonal Support Lead PT - 8230 Newport News Job at Five Below in Newport News

    MediabistroNewport News, VA, United States
    Full-time
    Seasonal Support Lead PT - 8230 Newport News.At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amaz...Show moreLast updated: 1 day ago
    • Promoted
    Department Specialist-Small Engine-Stihl Repair Tech

    Department Specialist-Small Engine-Stihl Repair Tech

    Westlake Hardware, Inc.Jarvisburg, NC, US
    Full-time
    Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United S...Show moreLast updated: 9 days ago
    • Promoted
    Retail Sales Specialist - Part-Time Bilingual Spanish

    Retail Sales Specialist - Part-Time Bilingual Spanish

    SPECTRUMBenns Church, VA, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 2 days ago
    • Promoted
    Pediatric Otolaryngologist

    Pediatric Otolaryngologist

    InsideHigherEdAll Cities, Virginia, United States
    Full-time
    The Department of Otolaryngology-Head and Neck Surgery at the University of Virginia seeks applicants for a Pediatric Otolaryngologist. The candidate will provide and direct clinical care for childr...Show moreLast updated: 24 days ago
    • Promoted
    Advanced Practice Provider- Urgent Care- St. Luke's

    Advanced Practice Provider- Urgent Care- St. Luke's

    Sentara HealthCarrollton, VA, United States
    Full-time
    The Urgent Care APP (NP or PA) is responsible for the provision of health care services to individuals, families, and / or groups who receive their care under the auspices of Sentara Medical Group (S...Show moreLast updated: 30+ days ago
    • Promoted
    Certified Occupational Therapist Assistant (COTA)

    Certified Occupational Therapist Assistant (COTA)

    Currituck Health & Rehab CenterBarco, NC, US
    Full-time
    Empower healing and restore independence-join our compassionate therapy team in a skilled nursing facility and make a meaningful impact in the lives of residents every step of the way!.On Demand Pa...Show moreLast updated: 30+ days ago
    Seasonal Support Lead PT - 8292 Newport News Job at Five Below, Inc. in Newport

    Seasonal Support Lead PT - 8292 Newport News Job at Five Below, Inc. in Newport

    MediabistroNewport News, VA, United States
    Part-time
    Seasonal Support Lead PT - 8292 Newport News page is loaded## Seasonal Support Lead PT - 8292 Newport Newslocations : Newport News, VA 23605time type : Part timeposted on : Posted Todayjob requi...Show moreLast updated: 3 days ago
    • Promoted
    Family Medicine - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and / or Incentive Pay

    Family Medicine - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and / or Incentive Pay

    US ARMY - 1st Medical Recruiting BattalionNone, VA, United States
    Full-time +1
    As a family medicine phyiscian, the work you will do on the U.Army healthcare team is not only an essential service, but also life changing. You will use your specialized skills to solve unique chal...Show moreLast updated: 19 days ago
    • Promoted
    Retail Sales Specialist

    Retail Sales Specialist

    SPECTRUMBenns Church, VA, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 5 days ago
    • Promoted
    Full-Time Family Medicine | Supportive Team & Loan Repayment

    Full-Time Family Medicine | Supportive Team & Loan Repayment

    Gateway Community Health CentersElizabeth City, NC, United States
    Full-time
    Gateway Community Health Centers, Inc.BC / BE Family Medicine physician.Join a solid, established team at Gateway Community Health Centers, Inc. Welcoming both experienced physicians as well as new gr...Show moreLast updated: 19 days ago
    Five Below, Inc. is hiring : Seasonal Support Lead PT - 277 Newport News in Newpo

    Five Below, Inc. is hiring : Seasonal Support Lead PT - 277 Newport News in Newpo

    MediabistroNewport News, VA, United States
    Full-time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 3 days ago
    Five Below is hiring : Seasonal Support Lead PT - 277 Newport News in Newport New

    Five Below is hiring : Seasonal Support Lead PT - 277 Newport News in Newport New

    MediabistroNewport News, VA, United States
    Full-time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 2 days ago
    • Promoted
    Travel Rehabilitation Speech-Language Pathologist - $2,500 per week

    Travel Rehabilitation Speech-Language Pathologist - $2,500 per week

    Premier Medical Staffing ServicesBarco, NC, United States
    Full-time +1
    Premier Medical Staffing Services is seeking a travel Speech Language Pathologist for a travel job in Barco, North Carolina. Job Description & Requirements.Premier Medical Staffing Job ID #588304.Pa...Show moreLast updated: 20 days ago
    • Promoted
    Seasonal Healthcare Trainer-Remote

    Seasonal Healthcare Trainer-Remote

    TTECVirginia Beach, VA, US
    Remote
    Full-time
    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Seasonal Healthcare Trainer working remotely inthe USA, you'll be a part of bringing hum...Show moreLast updated: 30+ days ago