Career Coach

Job Description

Job Description

The Company :

CrossPurpose is a non-profit organization abolishing relational, economic, and spiritual poverty through career and community development. Launched in 2008, our primary objective was to find tangible, practical ways to "love our neighbor." Over the years this has taken many forms, from providing a night out for single moms, to starting a Cub Scout program for fatherless boys, to recruiting foster parents for kids in need, and establishing aftercare programs for those who were being released from incarceration. We have refined our mission as a career and community development program and our programs focus on urban leadership development as well as job training tracks. We work with disadvantaged populations and equip them with the training and skills to overcome generational poverty and serve as allies throughout the entire process. Our dynamic team brings passion, diversity, and a universal commitment to our mission. As we grow our reach and deepen our impact, we are looking for the right people to join our team.

The Position :

The Career Coach is responsible for supporting the program participants for our Leader program and assisting them throughout the entirety of our six-month program through personal development, skill building, and professional growth. To engage the whole person, coaches use a variety of strategies to engage and support participants, who we call Leaders, that include but are not limited to : motivational interviewing, long-term case management, problem solving development, conflict resolution, resource referrals, soft skills training, and community building. The main goal of a coach is to encourage their caseload of 25 -35 Leaders to fulfill their goal of graduating from the program with a full-time job to be able to exit poverty, move towards self-sufficiency and build financial stability.

Responsibilities :

• Program Admissions Responsibilities
• Interview and help make decisions regarding admission of potential Leaders into the program based on their potential success
• Coordinate with potential leaders to ensure they fully understand program requirements and facilitate on-site orientations including drug testing
• Communicate internally with corresponding departments regarding leader deferrals, progress, or potential career barriers
• Assist Lead Coach with orientations and drug testing
• Coach two classes annually, totalling 40 to 60 Leaders towards their self-sufficiency and career goals
• Maintain regular communication with Leaders on a weekly basis
• Hold leaders accountable to program requirements and encourage growth of mindsets and skills that will contribute to employability
• Assist leaders in Develop Leader-centered goals and hold them accountable to the goals
• Coaching Responsibilities
• Arrange and schedule at least one monthly coaching meetings with each Leaders
• Track Leader communication, progress, and updates in Salesforce CRM, as well as all other relevant notes and information
• Fulfill coaching deliverables that contribute to organizational goals and leader success
• Update Lead Coach on Leader progress and escalating needs as necessary for resource referrals
• Support Leaders in securing full-time employment with a liveable wage
• On-site Classroom and Family Gathering Responsibilities
• Assist Program Director with set up, program details and clean up of Personal Development classes
• Assist with technology and operations of daily lessons
• As needed, facilitate games or prepare lessons and classes during Personal Development and Family Gatherings as assigned by Program Director
• Coordinate with other staff to ensure leaders have sufficient information, supplies, and resources during Skill Development and Career Launch
• Communicate Skill Development policies and procedures and support leaders in this phase both on-site and off-site
• Oversee Career Launch onsite and support leader growth during this phase by offering edits to professional materials, critiques to interviewing skills, and accountability for submission of employment applications.
• Coordinate with other staff to ensure leaders have sufficient information, supplies, and resources during Skill Development and Career Launch
• Track Leader Projects within Leader files and update progress Salesforce; encourage edits on projects as necessary to fulfill professional standards
• Connect with leaders on-site to further develop relationships and support leader goals
• Team Responsibilities
• Create a welcoming and safe environment for all leaders and community members on-site and through all external communications
• Exemplify the organizational core values and behaviors within team, staff, leader, and community relationships
• Aid in caring for the site in general straightening, cleaning and or organizing common areas such as Cafe or Coaching Rooms.
• Input and consistently update Salesforce data
• Participate in set up and tear down at team and on-site events including graduations, leader retreats, and weekly Family Gatherings
• Participate in all team training events and all staff events including days of solitude, culture club, staff retreat, etc.
• Be able to lift 20-30 lbs as we move furniture and materials for programs and events.
• As needed, perform other job-related duties as assigned by the Direct Report to aid in company and team culture and or performance.

Requirements :

Salary + Benefits :