E-Commerce Specialist

Job Description

Job Description

We are looking for an experienced E-Commerce Specialist to join our team. In this role, you will manage and enhance our online presence across various platforms, ensuring a seamless and engaging customer experience. This position offers the opportunity to contribute to a mission-driven brand while working in a dynamic and collaborative environment.

Responsibilities :

• Analyze audience segments and campaign performance to improve email open rates and click-through rates.
• Manage and optimize product listings on Shopify, including uploading new products, updating imagery, and refining product descriptions.
• Develop and edit compelling product descriptions and category copy that align with our brand voice.
• Maintain promotional calendars across multiple e-commerce platforms, including Shopify, Amazon, Faire, and wholesale portals.
• Monitor orders on Shopify to ensure timely processing and exceptional customer service.
• Collaborate on marketing strategies for new product launches, including messaging and online merchandising.
• Coordinate marketing initiatives for seasonal campaigns and special promotions.
• Track key performance indicators (KPIs) for marketing efforts and compile detailed reports on campaign outcomes.
• Experience in marketing, e-commerce, or a related field.
• Familiarity with e-commerce platforms.
• Proven ability to work effectively in fast-paced and entrepreneurial environments.
• Passion for sustainability and working with mission-driven brands.
• Experience with content management systems and online marketplace tools.
• Knowledge of digital marketing metrics and campaign performance tracking.