ASSISTANT DIRECTOR OF OPERATIONS

Assistant Director Of Operations

We are seeking a dynamic and results-driven Assistant Director of Operations to oversee and lead our sanitation teams, ensuring the highest standards of food safety, efficiency, and compliance across multiple facilities. In this key role, you will manage daily operations, drive cost-saving initiatives, and foster a People-First culture. If you are a strong leader with a passion for operational excellence, we encourage you to apply and join our dedicated team!

We are a leader in food safety solutions for both contract sanitation and chemistry in the food processing industry. We have over 10,000 dedicated team members across North America. Our corporate headquarters is in Atlanta, GA with team members working in over 250 plants throughout North America. We have over 50+ years of experience in creating long-lasting partnerships.

Our mission is to protect the food supply by eliminating risks so families everywhere can eat without fear. We are in service of safety at every step, ensuring the health of everyone is central to all we do from plant team members to consumers. We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business. We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together. We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

The Assistant Director of Operations plays a pivotal role in overseeing our Sanitation Operations within their assigned geography, directly impacting the success of the team, customer satisfaction, and operational efficiency. This individual will work closely with onsite management, customers, team members, and regulatory agencies to ensure the highest standards of food safety, sanitation, and compliance are upheld.

Key Responsibilities include :

• Oversight : Oversee multiple sites and ensure that all aspects of sanitation operations are running smoothly, including customer relations, team member relations, cleaning procedures, safety, food safety, QA, payroll, staffing, budgets, and billing.
• Safety and Food Safety Compliance : Collaborate with onsite management, team members, customers, and regulatory agencies to ensure Food Safety and Safety guidelines are trained, monitored, enforced, and documented daily. Simultaneously, direct efficiencies across the team.
• Expense and Payroll Management : Monitor and manage the approval process for expenses including labor, supplies, billing, payroll, and chemicals. Implement corrective action when necessary and consistently seek opportunities to reduce costs and increase efficiency. Reducing operating costs.
• Labor and Payroll Accuracy : Monitor the accuracy and timeliness of labor hours for payroll on a weekly basis, taking corrective action as needed.
• People-First Culture : Drive the strategy toward maintaining and improving a People-First culture while ensuring compliance with all internal procedures and policies. Develop team members through training and coaching.
• Compliance and Regulatory Requirements : Monitor and report on the company's compliance with external customer and government agency requirements, including EEOC, OSHA, and USDA. Communicate any regulatory issues to Corporate Office and ensure documentation is in place.
• Business Development : Identify new business opportunities within your geographical area by maintaining strong customer relationships, networking at industry events, and staying informed on industry trends.
• Customer Account Management : Develop and implement action plans for customer accounts and facilities with performance or service issues, and report progress to leadership.
• Safety Promotion : Recognize and promote adherence to all safety guidelines developed by the company.
• Operational Efficiency : Continuously identify ways to reduce costs and increase operational efficiency across all aspects of sanitation operations.
• Leadership : Exhibit strong leadership and problem-solving skills, ensuring that sanitation crews perform effectively and efficiently while solving problems as they arise. Own sanitation meetings when visiting plant. Attendees should include : Quality Assurance ("QA"), Maintenance, Complex Manager, Plant Manager, and Site Manager. Include a notepad to show engagement and take notes. Topics could include staffing, safety / food safety, customer relationship, poor work ethic / culture. Utilize RPM dashboard.
• Communication : Maintain professional communication with both team members and client team members, ensuring alignment and mutual respect. Partner with HR to determine designated training site, interview applicants for management trainee program, and participate in follow up calls.
• Strategic Planning : Contribute to strategic planning to improve plant profitability, safety, and food safety. Strategize to identify continuous improvement ideas, grow business with existing plant locations and minimize lost business.
• Other Duties : Perform any other duties as assigned by leadership.

Your Must Haves include :

We also prefer you have :

This position is based in your home office and requires frequent travel to customer and plant locations which may require the use of PPE including safety glasses, hardhat, ear protection, and / or other protective equipment / clothing. Walking, standing, sitting, and computer work are all required in this environment. Sitting for extended periods of time when traveling (mostly driving) is also required.

We offer :

Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and / or does not pose a direct threat to the health or safety of others in the workplace and / or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and / or the Recruiter hiring for the position.

Apply! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!