Amazon is hiring : Sr. UX Designer, IT Services in San Francisco

At Amazon IT Services, our goal is to ensure that Amazonians have the tools, technologies, and products available where and when they need it, as quickly, and cost-effectively as possible. Amazon continually innovates and provides best-in-class service through its IT organization.

The Amazon IT Services UX team is looking for a creative thought leader with a strong background in user experience design innovation to understand and define customer experience designs, user journeys, wireframes, mock-ups, and annotated designs for product management and software development teams.

Inclusive Team Culture

At Amazon IT, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 global chapters. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences.

Mentorship & Career Growth

We champion career growth. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.

Work / Life Balance

It’s not about how many hours you spend working or where you work from; it’s about the flow you establish that brings energy to both your professional and personal lives. We believe that striking the right work-life balance is critical to life-long happiness and fulfillment.

Key Job Functions

• Manage UX projects and deliverables that are large in scope and complexity autonomously.
• Understand end-to-end customer journeys, friction points, and how your proposed solutions impact users and workflows.
• Choose the right creative process and level of fidelity for design problems.
• Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes.
• Understand target users through user research and drive data collection when needed.
• Drive alignment and commitment to design decisions by soliciting, synthesizing, and managing design feedback, and partnering with cross-functional peers and stakeholders to deliver results.

Key Job Responsibilities

This role will support strategic design for an emergent flagship IT product that will empower employees at the world's largest company to do their best work. A strong candidate will have high standards for design quality, but also relish opportunities to delight customers with creative solutions.

Basic Qualifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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