Game Attendant

Job Description

Job Description

Summary of Position :

Welcome and warmly greet guests on arrival to attractions areas. Manage the efficient, friendly and timely gaming concerns of our guests. Suggestively sell more gaming play to maximize revenues. Understand basic gaming malfunction corrective actions.

PAY RATE : $13 / HR

Duties & Responsibilities :

• Smile! Warmly and graciously greet all guests upon arrival.
• Help guests in game play questions.
• Help guests in game play malfunctions.
• Understand the Intercard system (redemption prizing)
• Understand the Sync POS system
• Able to maintain multiple guest transactions at one time without frustration
• When immediate availability is limited, graciously state that you will be right with them.
• Understand operation of floor iTeller including cash vs bonus points
• Accommodate special requests for guests whenever possible.
• Clean and maintain area on an ongoing basis. No clutter.
• Wipe down games thoroughly daily.
• Manage down games in a timely manner. Log issues nightly.
• Do not give out points without following procedures.
• Thank guests as they leave and invite them to return.

Qualifications :

#hc140014