Application Support Senior Advisor I

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

Application Support Senior Advisor I

What does a successful DFS Application Support Specialist do at Fiserv

We ensure the availability reliability and operational excellence of Digital Financial Services including BillPay eBilling CheckFree and our Azurebased products by triaging and resolving customerimpacting incidents maintaining endtoend application and cloud health and partnering with engineering and product teams to prevent recurrence.

What youll do :

• Provide handson administration and support across Unix / Linux and Windows environmentspatches upgrades configuration security queries release deployments DR planning and system tuning to keep production stable.
• Build and maintain monitoring alerting and automation (Splunk SiteScope Dynatrace custom scripts) define KPIs and notify teams for rapid detection and remediation.
• Own daytoday production integrity and 24x7 incident responsetriage outages resolve issues perform rootcause analysis and recommend performance capacity and scaling improvements to meet SLAs.
• Collaborate with Engineering Product and Client Services to validate operational readiness of changes integrate customer needs and implement longterm fixes.
• Analyze code and alerts document runbooks and findings and work independently or in teams to drive continuous improvement in reliability and performance.

What you will need to have :

What would be nice to have :

Salary Range

$136000.00 - $225600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

For incentive eligible associates the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Companys sole discretion.

Thank you for considering employment with Fiserv. Please :

Our commitment to Equal Opportunity :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies :

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts :

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Required Experience :

Senior IC

Key Skills

Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 136000 - 225600