Director of Campus Operations

Job Description

Job Description

Overview :

The Director of Campus Operations provides leadership and oversight of all day-to-day operations at the Interdenominational Theological Center (ITC). Serving as the primary onsite operations leader, this role ensures that ITC’s facilities, campus services, and operational functions run efficiently, safely, and in alignment with the institution’s mission. The Director manages the Campus Grounds and Custodial contractor and partners closely with the Chief Operating Officer to implement operational strategies and support organizational priorities.

Key Responsibilities :

• Serve as the onsite lead for ITC campus operations, ensuring smooth daily functioning of facilities, maintenance, security, and vendor services.
• Manage and oversee the groundskeeping and custodial contractors, ensuring quality service, accountability, and adherence to ITC standards.
• Coordinate building and grounds maintenance, custodial services, campus safety / security, mailroom, and other support functions.
• Oversee campus vendors and service providers; monitor contracts, service quality, and cost-effectiveness.
• Serve as the point of contact for facilities-related emergencies, repairs, and safety incidents.
• Implement and enforce policies and procedures related to campus operations, safety, and compliance.
• Develop and manage operational budgets in coordination with the COO and Finance.
• Support capital improvement projects, renovations, and space planning needs.
• Work with HR and the COO to ensure operational staff are effectively supervised, trained, and supported.
• Collaborate with academic and administrative leaders to address operational needs and provide a safe, functional learning environment.
• Provide regular updates and reports to the president regarding campus operations, risks, and improvement opportunities.
• Ensure compliance with federal, state, and local regulations related to facilities, safety, and environmental standards.
• Lead procurement activities for campus operations, including identifying supply and equipment needs, cleaning supplies, securing vendor quotes, monitoring inventory levels, and ensuring cost-effective purchasing aligned with ITC policies.

Qualifications :