Help Desk Technician

SSi PeopleDraper / Utah

30+ days ago

Job description

Join Our Innovative Team as a Help Desk Technician!

We’re seeking a dedicated Help Desk Technician to join our dynamic team. If you have a passion for technology and exceptional problem-solving skills, we want to hear from you!

Your Responsibilities :

Respond promptly to technical support requests
Diagnose and resolve hardware, software, and network issues
Install, configure, and maintain IT systems
Offer training on software applications
Document support requests and resolutions accurately
Collaborate with team members to enhance service delivery
Participate in after-hours support as needed

Requirements :

High school diploma or equivalent; technical certifications or associate’s degree preferred

Proven experience in IT support roles

Strong knowledge of computer systems, software, and networks

Excellent communication and problem-solving abilities

Ability to work independently and as part of a team

Flexible availability for evening and weekend shifts

Strong customer service focus

Physical Requirements :

Ability to lift up to 50 pounds

Ability to stand or sit for long periods

If you’re ready to take your career to the next level and help us provide exceptional technical support, apply now!

About SSi People :

With over 25 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.