District Manager

Job Description

Job Description

Position Description : The Supportive Housing District Manager oversees a portion of the Single Resident

Occupancy (SRO) portfolio of properties and is responsible for the overall success and performance of

those properties. The District Manager is also part of the SRO leadership team and is charged with

supporting and building the blended management model across the portfolio.

Primary Duties / Responsibilities

Oversees a portion of the SRO portfolio of properties including, but not limited to :

o Provides supervision and support to Property Managers with a special focus on supporting PMs

to work collaboratively with Program Managers / Resident Services to address short- and longterm

needs of property & residents within the Blended Management Model.

o Develop and support efforts to increase culturally and linguistically competent work with

residents and evaluate processes with a focus on equity and inclusivity.

o Works together with the Associate Director & Training Manager to conduct monthly

manager meetings to support team-building & skills development especially around

principles of supportive housing & increasing opportunities for discussion of DEI issues

o Assists onsite managers with resolution of any resident issues and / or complaints with a focus on

blended management collaboration

o Conducts quarterly internal property inspections (including but not limited to file audits, HQS and

UPCS

o Monitors Preventative Maintenance performance on a monthly basis

evaluations

o Evaluates monthly turnover, exposure, delinquencies, work orders and operating expenses

o Prepares monthly reporting for the Associate Director, Director and Asset Manager

o Prepares quarterly manager and maintenance bonuses

o Reviews all monthly commission bonuses (New Lease and Renewals)

o Reviews and approves all property invoices.

Works collaboratively with the Senior Program Managers to support housing retention for residents

as well as facilitate collaboration and relationship building within the onsite team to carry out

effective blended management of the property

Works together with Property Managers, Associate Director, Director and the Asset Manager in the

preparation of annual budgets

Works together with the Training Manager and the Associate Director to plan and facilitates regular

(monthly or bi-monthly) assistant manager and front desk admin meetings to support relationshipbuilding

across properties, skill-building and consistency in processes. Help Assistant Manager and

FDAs to identify their role within the blended management model

Minimum Requirements

Five (5) years of property management experience

Familiarity with federal funding and / or knowledge of LIHTC, HOME and TCAP programs

Ability, willingness and sensitivity to work with a diverse, low income population

Sound judgment, excellent assessment and problem-solving skills

Even temperament and strong people skills

Effective writing skills

Dependable and trustworthy

Must possess excellent leadership, coaching, training, organizational and communication skills

Preferred Requirements

Bachelor's degree

Certifications such as CAM, CAPS or CPM

Social service experience working with mental health, homelessness and disability issues

Working Conditions

General office environment. Work is generally sedentary in nature but may require standing and walking

for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are

adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is

generally performed within an office environment, with standard office equipment available.

Physical Requirements

Requires sitting or standing at a desk for long periods of time indoors. Eye and hand coordination for

viewing of monitor screen along with high volume of keyboard use.

Compensation

$85,000-$90,000 $ / annual

This position profile identifies the key responsibilities and expectations for performance. It cannot

encompass all specific job tasks that an employee may be required to perform. Employees are required

to follow any other job-related instructions and perform job-related duties as may be reasonably

assigned by his / her supervisor.

Foundation Communities provides an excellent benefits package including employer paid health

benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick

time.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive

consideration for employment without regard to race, color, religion, sex, national origin, disability,

veteran status, sexual orientation & gender identity.