Host

Reports To : General Manager / Floor Manager

About the Role

We are seeking a warm, confident, and highly organized Host to be the first point of contact for guests. This role sets the tone for the entire experience and requires someone who is personable, professional, and able to manage a high-volume environment with ease. The Host will greet guests, manage reservations and waitlists, coordinate flow with the floor team, and ensure every guest feels valued from the moment they arrive.

Key Responsibilities

Greet all guests with a welcoming, upbeat attitude

Manage the reservation system, waitlist, and walk-ins efficiently

Maintain organized and accurate guest seating rotations

Communicate wait times clearly and honestly

Escort guests to tables and provide initial menus or guidance

Coordinate closely with managers, servers, and security to manage guest flow

Prioritize VIPs, special requests, and large parties based on internal guidelines

Handle phones, emails, and inquiries with professional communication

Maintain a clean and organized host desk, entryway, and guest line area

Uphold hospitality standards and represent the brand’s tone and energy

Assist with additional tasks during peak times as needed

Qualifications

Previous host, front desk, or customer service experience preferred

Strong communication and interpersonal skills

Ability to remain calm and professional in a busy environment

Experience with reservation platforms (Resy, OpenTable, SevenRooms, etc.) is a plus

Professional appearance and demeanor

Ability to multitask and problem-solve quickly

Reliable, punctual, and team-oriented

Physical Requirements

Ability to stand for long periods

Ability to lift up to 20 lbs if needed

Comfortable working nights, weekends, and holidays

What We Offer

Competitive hourly pay + tip share (if applicable)

Opportunities for growth within the venue and company

Staff meals and supportive team culture

Be part of a standout bar concept in DTLA with strong brand identity and guest experience focus