Mansfield Service Partners is looking for a Cash Applications Specialist for our Houston, TX location. The Cash Applications Specialist is responsible for reconciliation of all company cash deposits, researching / identifying customer remittance information, drafting funds from customer accounts, processing ACH payment returns, and communicating with collections in response to correspondence received.
Responsibilities
Cash Reconciliation
- Pull cash transactions daily for all bank accounts and enter cash receipts in various banks
- Create and distribute daily cash receipts listing to internal departments
- Post EFT file daily in PDI; create, edit and configure bank file for next day's EFT transactions
- Process manual drafts by request of Customer Relationship Managers
- Maintain unallocated daily spreadsheet for unposted cash
- Assist GL team with any cash application issues to ensure all items are processed
- Maintain accurate records for audit purposes to include remittances, bank statements and write-off approvals.
Apply Customer Invoice Payments Received
Research and resolve existing or missing remittance information using both internal and external software / systemsCommunicate with collections team daily for missing remittance informationManage daily time / workload in order to ensure that the Collections team has sufficient time to complete their daily tasksBuild Excel templates that utilize pivot tables, vlookups, etc. to match company transactions to customer remittances for large complex accountsProcess any customer check by phone paymentsEnsure intra-company cash transfers are properly processed and postedReceive EBIZ credit card settlement daily to post paymentsCash Receipts Processing
Pull lock box information from banks and ACH paymentsComplete deposit slips or process deposits through on site scanner for those payments not received through the lock boxCustomer Service
External - research and resolve customer inquiries and cash application questionsInternal - communicate / integrate with collections regarding the status of outstanding customer issuesACH Returns
Determine the source of transactions and take appropriate action including the following :Notify collections team of the returned item and notify the cash application team to place the receivable back onto the customer's account
Reinitiate an account debit or customer draft when appropriateInitiate a manual payment to vendorDetermine and communicate if an account correction is necessaryFormal Education & Certification
High School diploma requiredKnowledge & Experience
3+ years of cash applications or related banking experience required1-2 years of accounting experience requiredMicrosoft Excel and Outlook skills at the intermediate to advanced levelIntermediate computer skills and system skillsExcellent keyboarding skills including 10-key (10,000 key stroke minimum)Qualifications & Characteristics
Strong communication skillsHighly organizedAttention to detailThe ability to work in a team environmentWork Environment
40-hour on-site work weekSitting for extended periods of timeDexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer componentsAbility to work overtime when requiredBenefits
Comprehensive benefit package (health, dental, vision, Company paid : Life insurance, STD and LTD)401(k) plan with company matchPaid Time Offthat includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agencyParental LeaveTuition ReimbursementInsurance Discount ProgramsChaplain ProgramAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.