Assistant Store Manager

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear : Be sexy, or be comfortable. Our Cofounders : Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013, they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable.

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers.

We are seeking an innovative and engaging Assistant Store Manager for our ThirdLove boutique in San Francisco. This leader will support and inspire dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody ThirdLove’s values while ensuring operational excellence and a welcoming store environment. As a key part of the leadership team, they will also collaborate on store-driven initiatives with the HQ team and act as the Store Manager in their absence.

Responsibilities :

Inspire and coach a team to deliver exceptional in-store experiences and foster a positive, high-energy environment.

Partner with the Store Manager to develop and execute strategies that drive sales and customer engagement.

Support recruiting efforts to attract top talent for Sales Associate roles, ensuring timely onboarding and development.

Ensure operational excellence by overseeing tasks such as inventory management, visual merchandising, and seamless customer support, including resolving product inquiries and aftercare.

Plan and execute in-store events and marketing initiatives to drive traffic, engagement, and sales growth.

Stay agile and adaptable, learning and leveraging new technologies and systems like Shopify, Slack, and Google Workspace to optimize performance.

Collaborate on scheduling and payroll management to meet business needs effectively.

Maintain flexibility in scheduling, including availability for evenings, weekends, holidays, and a consistent 40-hour workweek.

Requirements :

Minimum 1 year in a retail leadership role

Experience and proficiency with mobile retail technologies

A focus on delivering the very best in Customer Experience

An entrepreneurial spirit and a go-getter attitude

Ability to adapt and deal with ambiguity

Confidence in making effective, autonomous, and group decisions in a timely manner

Represent the brand accordingly

Must be flexible with working varied shifts including nights, weekends, and holidays

Strong written and verbal skills

What We Offer : Competitive salary

Flex time off

Discounted and free products

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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