Cross Country Ski Shop Attendant- Seasonal until 4 / 10 / 2026

Job Description

Job Description

BASIC FUNCTIONS AND RESPONSIBILITIES :

Assist the Ski Manager with meeting specific operational goals, general ski shop procedures, skiing and snowshoeing safety measures.

ESSENTIAL JOB FUNCTIONS :

• Maintain safe and pleasant ski environment for the guests.
• Promote Mohonk Mountain House’s unique cross-country skiing and snowshoeing experience while interacting with guests.
• Organize and communicate to Ski Manager all information relating to guest needs and potential skiing and snowshoeing events, conditions, problems, or concerns.
• Record and coordinate all ski lesson reservations.
• Responsible for all daily office procedures such as answering the phone, filling out conditions reports, assumption of risk forms, rental equipment sheets, utilizing voice-mail system, etc.
• Operate Point of Sale device to record all rental sales, lessons, and merchandise sales.
• Maintain a clean and orderly appearance in the Ski Shop at all times.
• Organize and maintain a useable rental system for the rental of skiing and snowshoeing equipment.
• Interact cordially and professionally with all guests and co-workers.
• Communicate clearly and effectively with the ski, skate and activities staff and all other Mohonk Mountain House service staff.
• Perform minor equipment maintenance to cross country ski rental and snowshoe rental equipment such as installing or replacing bindings, riveting repairs and decking repairs to snowshoes.
• Make ski and snowshoe trail recommendations to guests with safety and skier ability being the primary determining factors of each recommendation.
• Inspect trail conditions and make recommendations for usage and maintenance.
• Assist with snow maintenance removal of front and rear entrances of the Ski Shop and snow removal on the Boat Dock.
• Outgoing and friendly personality.
• Trustworthy, dependable and honest.
• Work flexible or changing days and hours as well as weekends and holidays as needed.
• Work in a manner that will not endanger self or others.
• Safely operate a snow blower.
• Sell merchandise in the Ski Shop.
• Refill gas cans as needed for snowmobiles.
• Performs daily cleaning protocols.
• Work weekends and holidays when needed.
• Handles change, adversity, and pressure situations in a calm and levelheaded manner.
• Analyze problems and develop and implement action plans to address problems.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs / inclines, sit, climb up / down ladders or stand for up to 5 hours at a time. Reach areas as high 8 feet with the use of a step ladder.
• Lift up to 75 pounds from ground level to waist level and carry a distance of up to 200 feet with / without assistance. Walk up to 5 miles per day.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
• Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations.
• Perform basic mathematic calculations and cash handling skills.

QUALIFICATIONS :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.