Assistant Store Manager (HELE Waianae | Full-Time)Par Pacific Holdings • Waianae, HI, US

Assistant Store Manager (HELE Waianae | Full-Time)

Par Pacific Holdings • Waianae, HI, US

1 day ago

Job type

Full-time

Job description

Assistant Store Manager (HELE Waianae | Full-Time)

Assistant Store Manager

Salary Range : $21.00 - $25.00 Hourly

$3.00 shift differential eligibility

Work Location : 86-090 Farrington Hwy, Waianae, HI 96792

The Opportunity :

Howzit! We are Par Pacific Holdings, Inc., voted Ho'okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue
This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization
Join our ohana we truly care for our employees and promote a close-knit atmosphere
We welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking, and hardworking professionals who love to win

Primary Job Responsibilities :

Safety

Maintain a safe work environment for employees and customers by setting safety as a priority

Ensure gas pumps, lot and store areas are clean and free of debris at all times

Work with Safety Team and conduct monthly mandatory meetings and trainings

Report safety incidents in a timely manner and comply with safety policy, programs and processes

Leadership and Personnel Management

Train, develop, guide and evaluate employees to operate the store effectively and safely to provide superior customer service

Maintain a professional and supportive image among subordinates and supervisors

As back-up to Store Managers, prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, etc.)

Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness

Motivate, provide feedback and share employee recognition to improve individual, team and store performance

As back-up to Store Manager, address employee performance and violation issues

Set and communicate performance expectations, and evaluate actual performance based on those expectations as extension of the Store Manager

Develop potential employees through coaching and training so they are ready for promotion to the next level

Carry out all company policies

Customer Service and Site Relationships

Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assists in resolving customer issues

Accurately ring up all sales on POS system, comply with all cash handling procedures, and other payment types for products sold

Develop positive and professional relationships with all customers, vendors and contractors

Responsible for all cash, monies and inventory during shift

As a top priority, develop and assign tasks appropriately to ensure that the store is clean, adequately stocked and organized for fast, convenient and professional service to customers

Ensure a friendly, welcoming and well-maintained store environment to provide customers with a buying experience that meets their expectation

Monitor customer needs and expectations, and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive selling

Assist customers at the pump and in the store to find the desired product and operate equipment

Actively solicit customer feedback via consistent personal interaction and engagement

Ensure complaints are resolved quickly and sincerely to the customer's, vendor's and contractor's satisfaction

Promote and ensure a safe, positive public image within the community

Promote and grow Kama'aina Rewards program

Business and Management

Plan and manager store activities to maximize operating profit

Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of store specific fuel pricing strategies and tactics

Monitor merchandise, food movement and competitor offerings to assist in development of store specific product mix and pricing strategies

Maintain store layout and product displays per schematics

Execute store level sales promotions and assist in implementing network-wide promotional and advertising campaigns

Manage fuel, merchandise and food inventory to ensure optimum stocking levels

Control operating expenses, including maintenance, utilities, supplies and inventory loss

Prepare and submit daily sales reports accurately and timely, including invoices and bank deposits

Safeguard and account for all money received and disbursed

Organize and maintain all site files, manuals, and other information materials

Receive merchandise using proper check-in procedures when working with vendors

Obtain and maintain all required food and age restricted product certifications within 2 weeks of employment

Facilities Management

Assist in maintaining appearance standards of paving, lighting, canopy and other physical structures

Report facility issues as needed

Ensure facilities and equipment are in safe working order

Maintain dispensing and store equipment to ensure clean, sanitary and safe working conditions at all times

Ensure required signage / decals are posted

Personnel Assistance

Maintain a professional and supportive image among subordinates and supervisor

Work with Store Manager to create, maintain, and improve teamwork, and provide training assistance to new associates

Assist with staffing and schedule labor to meet customer demand while staying within budget

Note : This description is intended to give you a general overview of the position, additional responsibilities and opportunities may be identified based on current business needs.

Physical Demands :

Ability to stand and / or walk for an entire shift

Ability to see with 20 / 40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps

Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations

Ability to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies)

Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping

Frequent squatting and kneeling required for obtaining and / or replenishing items

Ability to push / pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck)

Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance

Sometimes required to lift in excess of stated conditions up to 50 pounds

Ability to climb a stepladder to stock or retrieve materials and / or place or remove signs

Note : There may be exposure to gas fumes and solvents, and occasional noise.

Qualifications :

To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Additional qualifications include :

Valid driver's license required

High School Diploma or GED preferred

Experience in retail sales and handling cash required

Perform basic math accurately

Previous supervisory experience preferred

Benefits :

Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life / AD&D insurance

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Assistant Store Manager • Waianae, HI, US