Night Audit Clerk

Property About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our core values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!

Overview

Examine and verify charges and posting of Guest Service Agents. Balance ledgers, room revenue with night audit and house accounts. Prepare daily transaction summary reviewing all room charges and rates. Clear front office system and set for start of day including assigning of rooms for next business day.

Assist with any guest requests forwarding to the appropriate department. Check-in and check-out guests as needed, including basic guest assistance and guest support.

Examine and verify food and beverage posted charges and posting, balance all charges, set back-up tape and review food and beverage summary. Turn day over.

Communicate with Front Office Manager / Director regarding any issues with night audit process or guest experience, communicate with other department heads as necessary.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Physical Requirements :

Frequency Key : Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours

Physical Activity Frequency

Standing Constant

Sitting Occasional

Walking, climbing stairs Occasional

Crouching / Bending / Stooping Occasional

Reaching Occasional

Pushing / Pulling Occasional

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Lifting / Carrying(100 lbs) Occasional

Travel Rare

Other Duties

Assimilate into The Hilton Family PRIDE / CARE culture through understanding, supporting and participating in all elements of PRIDE / CARE. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

Safety Requirements

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Qualifications

Education

High School Diploma or equivalent (GED)

Experience

Must have working knowledge of Microsoft office. Prior customer experience required.

Licenses or Certificates

Grooming / Uniforms

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and / or required articles of clothing will be explained to you as a part of the orientation process.

Compensation Range

The compensation for this position is $18.50 / Yr. - $18.50 / Yr. based on qualifications and experience.