Customer Success Manager

A company is looking for a Customer Success Manager M / F.

Key Responsibilities

Develop and nurture relationships with assigned customers to understand their business objectives, challenges, and opportunities

Serve as the primary point of contact for customer inquiries, escalations, and issue resolution

Conduct onboarding sessions to new customers to facilitate product adoption and usage

Required Qualifications

Bachelor's degree in computer science or a relevant technical field

Proven experience in a customer-facing role, preferably in customer success, account management, or sales

Ability to manage multiple priorities and thrive in a fast-paced environment

Experience working with CRM software and customer success platforms is preferred

SaaS industry experience is a plus