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Patient Registrar- Surgical
Patient Registrar- SurgicalOSS HEALTH • Enola, PA, US
Patient Registrar- Surgical

Patient Registrar- Surgical

OSS HEALTH • Enola, PA, US
5 days ago
Job type
  • Full-time
Job description

Patient Registrar- Surgical

The basic function of the Registrar is to efficiently process all patients according to the standards established by the organization.

Qualifications and Education :

  • High school diploma or equivalent required.
  • Minimum of one year of experience in the medical field preferred.
  • Strong communication and customer service skills required.
  • Knowledge of inpatient admitting and outpatient registration process preferred.
  • Strong computer skills required, including accurate data entry skills required.
  • Must have excellent organizational, time management and problem-solving skills as well as the ability to work independently and be self-directed as necessary.
  • Must be a team player and willing to work with all staff to get the overall job accomplished.
  • Must have a willingness to accept change and new ideas as the medical business changes often.
  • Ability to demonstrate a professional manner in work setting.
  • Ability to hold all information in strict confidence.
  • Medical Terminology knowledge preferred.

Essential Duties and Responsibilities :

  • Follows all policies and procedures of OSS, and in particular Admissions and Financial policies and procedures while completing daily tasks.
  • Ensures all demographic, insurance information, and required forms are gathered and entered into medical record for all patient visits. As well as laboratory charges.
  • Scans patient identification and patient insurance card / cards and verifies benefits and eligibility information.
  • Registers patients for his / her scheduled visit with the provider. Verifies patient demographic information and updates computer system as needed.
  • Collects patient co-pays, co-insurance and / or estimated out-of-pocket expenses, at time of service as required and described in the OSS Financial policy. Collect what is listed per daily collection sheet.
  • Responsible for reconciling daily payments.
  • Formatting all surgical, pain, and laboratory visits in the Medical Record. Verifying Insurance benefits and eligibility.
  • Updating patients on status of surgeon delays.
  • Demonstrates good judgment in safeguarding OSS information to include confidentiality of all medical and patient information. Adheres to the patient's Bill of Rights and Confidentiality Information.
  • Maintains a positive and professional attitude towards all patients, patients' family or representatives, co-workers and medical staff.
  • Shows flexibility in scheduling as required by the department, including flexibility in work location.
  • Recognizes areas or functions that may need improvement and offers suggestions to the appropriate member of management.
  • Answers telephones promptly, identifies self and directs calls as appropriate.
  • Assists in Patient Ambassador Desk coverage. Accountable for Vendor and Contractor badges signing in and out each day as well as managing the visitor log.
  • Scans patient identification and patient insurance card / cards and verifies benefits and eligibility information.
  • Travels to other offices when there is an organizational need to provide coverage.
  • Maintains a positive and professional attitude towards patients, co-workers and physicians.
  • Keeps work area orderly and neat.
  • Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well-being of the Practice.
  • Place weekly order for flowers for the hospital patient rooms.
  • Participates in staff meetings, attending even when held outside of normal scheduled working hours.
  • Other duties as assigned.
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    Patient Registrar • Enola, PA, US

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