Talent.com
Transportation Supervisor

Transportation Supervisor

OrgillTifton, GA, US
30+ days ago
Job type
  • Full-time
Job description

Transportation Supervisor

Overall responsibility for the operations of the transportation department, including both stocking and order filling operations. Primary accountabilities consist of :

  • Customer Service and Quality Provide all customers served by the department with quality of service consistent with corporate goals.
  • Expenses and Productivity Monitor all facets of the department activity to ensure that expense ratios for the department are within agreed upon levels consistent with departmental budgets and goals.
  • Human Resources Provide for an atmosphere in the department that promotes high levels of achievement and low turnover. Maintain a non-union environment.
  • Asset Management Monitor proper usage of manpower for approximately 65 employees to achieve goals. Manage company fleet consisting of approximately 60 tractors and 100 trailers.

Key responsibilities :

  • Customer Service
  • Responsible for the completion and delivery of all orders accurately and on time.
  • Respond to all customer, salesman and employee requests and inquiries in a timely manner.
  • Foster an atmosphere of good customer service throughout the department. Work closely with customers to provide high levels of service.
  • Limit departmental claims and damages to an acceptable level.
  • Ensure that individual performance is monitored in order that each employee effectively and efficiently meets customer demands.
  • Expenses and Productivity
  • Follow operating expense budget for the department.
  • Responsible for labor expense rate.
  • Advocate creativity and movement within the department, so that the progression of methods and procedures can be measured.
  • Manage routes at the most effective and efficient levels.
  • Human Resource Management
  • Ensure staffing levels are maintained in order to provide superior customer service.
  • Promote a labor relation's climate that provides for employee's involvement and teamwork with a dedication to customer service.
  • Accountable for maintaining turnover and retention levels at an acceptable level.
  • Ability to coach, develop and facilitate individual team members as it relates to overall team performance.
  • Uphold, support and maintain company safety standards at all time.
  • Asset Management
  • Maintain equipment at safe and effective operating levels.
  • Ensure that all equipment in the department is maintained in good working order, through proper use and preventative maintenance.
  • Accomplish productivity goals while maintaining efficient and effective labor levels.
  • Allocate time efficiently. Handle multiple tasks and complete priorities.
  • Assist in developing plans for cost reduction, process improvement, schedule and labor hours reduction.
  • Establish good working relationships with other departments to ensure smooth transition of inbound and out-bound functions.

    • Skills and qualifications :

  • Some college preferred.
  • Experience as a supervisor with increasing levels of responsibilities.
  • Articulate, with good presentation and written communication skills.
  • Acceptable PC skills concentrating in Microsoft Word and Excel.
  • Familiarity with DOT regulations.

    • Personal qualifications :

  • Informal and approachable person who can communicate at all levels.
  • Must be able to handle adversity, react quickly, and maintain a positive attitude.
  • Willing to work long hours and be on call as needed.
  • Motivated to excel and instill that same quality in subordinates.

    • Equal Opportunity Employer

    Create a job alert for this search

    Transportation Supervisor • Tifton, GA, US