Customer Relations Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Stuart Nalewaik - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

RECOMMENDED SKILLS AND QUALITIES:

• Customer Demand Planning
• Customer Relationship Management
• Finance knowledge
• Hardworking and dedicated
• Insurance management and aftercare
• Passion for helping others

ABOUT OUR AGENCY:
Stuart opened his State Farm agency to provide clear guidance and dependable service to families throughout the Austin area. As a husband, father, and Austin resident, Stuart understands how important it is to protect the people and possessions they value.

We are looking for compassionate professionals who are able to bring insurance experience and other skill sets into the role. Sales experience is key and being goal-driven and production-focused will help those that want to be a part of a lively, competitive team. Meaningful incentives are offered to the top producers of the office. If you are hoping for a long-term and meaningful career, this may be the role for you!