Senior Services Sales Manager

Senior Services Sales Manager

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences.

Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world's largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarch use Salsify everyday to stand out on the digital shelf.

About the Opportunity

As a Senior Services Sales Manager, you will play a critical role in driving the growth of Salsify's Professional Services business. You will use your sales acumen and experience in professional services to build relationships with prospects and customers, identify opportunities, and manage the end-to-end sales process of services engagements. You will work collaboratively with cross-functional teams, including Sales, Customer Success, and Solutions Architecture, to align service offerings with customer needs, negotiate contracts, and close deals. This is a highly visible role that will allow you to influence and shape the direction of services sales at Salsify, while ensuring the success of our customers throughout the sales cycle and beyond.

How You'll Make an Impact :

• Develop and Execute Sales Strategy : Build and manage a pipeline of services opportunities by engaging consultatively with prospects, customers, partners, and account executives.
• Drive Services Revenue Growth : Meet or exceed quarterly services bookings targets by closing services sales opportunities across new and existing customers.
• Collaborate with Sales and Customer Success : Work closely with software sales teams to define services strategy for new opportunities, positioning Salsify's professional services to maximize customer value.
• Present and Propose Services Solutions : Lead presentations and discussions with senior decision-makers, articulating the value of Salsify's professional services to address customer business needs and strategic objectives.
• Scope and Estimate Projects : Collaborate with Solutions Architects and technical consultants to scope and estimate the requirements, timelines, and costs of services engagements.
• Negotiate and Close Contracts : Manage the services contracting process, collaborating with legal, procurement, and customer stakeholders to negotiate Master Services Agreements (MSAs), Statements of Work (SOWs), and other contractual agreements.
• Forecast and Track Opportunities : Accurately forecast services revenue in Salesforce and manage the sales pipeline, providing timely updates to senior leadership.
• Optimize the Sales Process : Identify and recommend improvements to enhance the efficiency of the services sales process, including refining service packages, pricing, and internal workflows.
• Seamless Handover to Delivery : Ensure smooth transition of signed services projects to the post-sales delivery teams, setting clear expectations and fostering collaboration between pre-sales and post-sales stakeholders.
• Cross-Functional Collaboration : Build and maintain strong relationships with adjacent teams such as Sales, Customer Success, Finance, and Operations to drive alignment and ensure the success of services engagements.

You'll Enjoy This Role If You Have :

If you're worried about checking all of the boxes, don't be! We encourage you to apply or reach out with questions.

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy :

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

$85,000 - $100,000 USD

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person's achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent will be reaching out about next steps if we would like to move forward.

Salsify's mission is to empower brand manufacturers to win on the digital shelf. Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify's growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following :

Official Communication Channels All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels. Verify Job Postings Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening. Secure Application