Customer Service Mechanical Technician I

Overview

At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product's entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms and lifelong support we are driving lasting success for your business. With more than 4,000 assembly and test systems in use worldwide, our team of over 800 qualified employees have unique process expertise and the rigor for complex project management in a wide range of industries. Mikron experts will work closely with you to design an automated assembly system that meets your unique, industry-specific processes, whether for high-volume, medium-volume or lab-scale production. Mikron\'s standard systems are scalable and customizable to meet your current needs and adapt to future production requirements, without the need for costly and extensive future upgrades.

Responsibilities

• Provide necessary mechanical support and related information to Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts
• Support installation of CUS projects at the customer site
• Maintain confidentiality while addressing diverse responsibilities across multiple customer sites.
• Responsible to respond to customers in less than 24 hours for normal requests and within 1 hour for down type situations.
• Receive parts from Logistics in order to assemble machinery following standard procedure
• Accurate mechanical build and installation of stations per design
• Alignment of the machine and conveyor circuit
• Wiring and plumbing of the machine per company's standards
• Pre-align stations with calibration
• Final alignment and fine tuning of station
• Brainstorm potential mechanical changes with the engineering team
• Install and change mechanical cams
• Run machine during debug
• Install safety guarding
• Other duties as assigned by the Customer Service Mechanical Technician Supervisor or the Customer Service Manager

Qualifications

Additional Requirements

Company Offered Benefits

Seniority level

Employment type

Job function

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