Retail Account Manager

Job Description

Job Description

About us : Hi! We're Storm Creek- a women-owned, B-Corp certified, sustainably-made clothing brand that cares deeply about doing good. We proudly donate over 5% of our profits to environmental and community causes. Here's a bit more about us so we can really get to know each other.

From sparking curiosity to fueling our growth mindset, we're all about purposeful action and relentless innovation. "Good enough" isn't in our vocabulary-we aim higher, think sharper, and collaborate harder. And giving back? That's in our DNA. We're charging full steam ahead to hit $5 million in charitable donations by 2030. Turns out doing good can look good, too.

We're proud to be recognized as one of the best places to work in 2024 - ranked in the top 1% of retail suppliers nationwide and a Minnesota Keystone Member, giving 5% of our profits back to the community. Translation? We're not just a great place to shop - we're an even better place to work. Curious what makes us special? Come join the fun!

A DAY IN THE LIFE OF AN INSIDE SALES / ACCOUNT MANAGER

As a Retail Account Manager, you actively work to expand our market share, both through establishing new accounts and increasing sales to current customers. You sell our products to specialty retailers, resorts, and nationwide travel destinations. Using your sales and relationship-building expertise, you develop account action plans and execute accordingly. You mine lists of current and prospective customers and then utilize your business acumen to strategically pursue sales opportunities. With attention to detail, you manage quotes and buying cycles and maintain accurate information in our customer relationship management (CRM) system. You handle calls, follow up, and perform ideation prospecting activities.

In order to provide the best apparel solutions, you continually increase your knowledge. You also work hard to build positive customer relationships. With the retail team, you work to achieve company goals, close sales, and support key accounts. You will also attend trade shows, host showroom visits, and participate in other marketing events and campaigns. Though you love interacting with people, you are also organized and goal-oriented. You proactively forecast sales and carefully plan out your month, quarter, and year in order to regularly achieve goals. You enjoy using your sales skills to encourage the use of better products for the greater good!

ESSENTIAL JOB FUNCTIONS

• Achieve personal sales goal through targeted outreach and product presentation to assigned accounts
• Support Retail Sales Lead on large key accounts.
• Act as point of contact for customers and outside sales reps for product information, inventory, and project solutions.
• Build and strengthen customer relationships to grow mutually productive sales.
• Develop a thorough understanding of our product and apply knowledge to create best solutions for our customers
• Utilize CRM to manage accounts, document communication and plan outreach.
• Develop account specific growth plans and execute accordingly.
• Handle inbound calls / leads and convert them into sales.
• Understand and utilize our tool kit to drive sales : samples, virtual presentations.
• Quote efficiently and accurately and follow up to closing.
• Attend trade shows and other events and present product and company in professional manner.
• Successfully multi-task to manage quotes, follow-up, ideation & prospecting activities.
• Uphold Storm Creek values and deliver an exceptional customer experience.
• Strive for continuous improvement.
• Actively participate in sales team functions, including weekly L10 meetings.
• Participate in industry networking and community engagement.
• Assist with other duties and projects as needed.
• Support retail lead on large sales accounts

QUALIFICATIONS

What Storm Creek Can Offer You :

We offer a competitive salary ($50,000-$70,000 / year), commissions opportunity, and a comprehensive benefits package including Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Employee Assistance Program, and 401(k). Teammates may also be eligible for 15 days of vacation / ESST, 8 volunteer hours, and 8 company holidays (plus one floating holiday per year).

Storm Creek is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready to join us? Let's make an impact together at Storm Creek!