Case Management Specialist 2

100% Remote Position

Need to work on EST ZONE

In this position, the Reissue Case Manager will be helping the team with reissues tasks such as frequency changes, redating of policies and placing policies into a not take status. Along with the willingness to learn additional tasks to possibly be added in time.

Responsibilities & Requirements :

• Taking frequency changes, completing the task and notifying the field of the completion.
• Prioritize incoming service requests and inquiries while maintaining service levels.
• Ensure the effective use of procedures in accordance with business practices and compliance with state and federal regulations.
• Conduct all business interactions with honesty and integrity, maintain confidentiality of all personal information and adhere to privacy guidelines.
• Available to work overtime when demand necessitates.

Skills & Competencies :