Talent.com
Wingstop Restaurant Supervisor I

Wingstop Restaurant Supervisor I

Wing StopSchertz, TX
30+ days ago
Job type
  • Full-time
Job description

The role of the Restaurant Supervisor I is to support the General Manager and Restaurant Supervisor II in all day-to-day operations of the restaurant and to direct operations when the General Manager and Restaurant Supervisor !! are not present in the store. The Restaurant Supervisor I must maximize the culture of the restaurant and the overall guest experience while running their shift. The Restaurant Supervisor I will be required to enforce all company and government policies and communicate any policy changes to their employees on their shift.

General Purpose

To satisfy each and every guest that comes to our restaurant by delivering superior service in a clean restaurant with the highest quality food possible.

Main Job Tasks and Responsibilities

  • Responsible for working towards accomplishing team and company goals, including being willing to assist in all positions when needed.
  • Ensure excellent customer service and operational goals are consistently above standard via the "Ops Scorecard" (SMG, QSC, and WingYou).
  • Maintain Ops Scorecard goals : Dissatisfaction - 5%, Accuracy - 4%, WingYOU - 95%, QSC - 5 Star.
  • Ensure all SMG customer cases are addressed within 24 hours, specifically those that are submitted on your shift.
  • Must maintain a "guest-first" culture in the restaurant.
  • Work varying shifts from week to week.
  • Be aware of hours worked. Do not use overtime unless approved by Area Coach.
  • Ensure all Team Members are compliant with company standards while driving positive team member engagement and retention (Including handbook, code of conduct, uniform standards, etc.).
  • Achieve and maintain operational excellence while ensuring all company procedures are being followed.
  • Ensure all Team Members are trained fully in their positions, including providing training to new Team Members.
  • Follow all cash management and cash handling policies during their shift, including ensuring the team follows policies and procedures.

Monitor all paid outs, voids and refunds on your shift

  • Drive operational excellence by driving sales and controlling labor and food costs during shifts.
  • Ensure employee meals are appropriately utilized and monitored each shift.
  • Assist in keeping your restaurant fully staffed and minimize turnover by embodying our core values.
  • Delegate appropriate work duties to Team Members by conducting pre-shift huddles.
  • Complete Zenput tasks / forms fully and at the appropriate times.
  • Ensure the restaurant is always safe for both guests and employees, including food safety, personal safety, and cleanliness.
  • Complete Time and Temperature log as needed and verifying all dates in the restaurant.
  • Ensure that weekly and monthly cleaning in the restaurant is completed.
  • Maintain all work orders for repairs and equipment for the restaurant via Upkeep and communicate to General Manager.
  • Including managing all needs related to pest control.
  • Must always remain professional when on company property and when communicating with guests, team members, leadership, and office personnel.
  • Be a problem solver.
  • Must expedite when working without another Supervisor. A Supervisor or the GM must always be in Pilot position.
  • Must be able to lift up to 50-pound boxes.
  • Works a maximum of 40 hours per week, unless approved by Area Coach.
  • All Restaurant Supervisors are hired for a specific market; restaurant location is subject to change based on business needs
  • All these items are subject to change as business calls for it or as changes happen in the company.
  • Create a job alert for this search

    Restaurant Supervisor • Schertz, TX

    Related jobs
    • Promoted
    Greeter

    Greeter

    WalmartLa Vernia, TX
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Order Picker

    Order Picker

    WalmartKendalia, TX
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show moreLast updated: less than 1 hour ago
    • Promoted
    RESTAURANT ASSISTANT MANAGER

    RESTAURANT ASSISTANT MANAGER

    Jack In The BoxKyle, TX, US
    Full-time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Cracker Barrel Old Country StoreBuda, TX, US
    Full-time
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Denny'sBoerne, TX, US
    Full-time
    Denny's, America's Diner, is seeking a talented Restaurant Manager to join our team.At Denny's, we are always open for you to be who you want, with the people you want, over the food you want.We ce...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager - Hourly

    Assistant Manager - Hourly

    Pizza HutHelotes, TX, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or reta...Show moreLast updated: 30+ days ago
    Wingstop Restaurant Supervisor I - Now Hiring!

    Wingstop Restaurant Supervisor I - Now Hiring!

    Wing StopSan Antonio, TX, United States
    Full-time
    The role of the Restaurant Supervisor I is to support the General Manager and Restaurant Supervisor II in all day-to-day operations of the restaurant and to direct operations when the General Manag...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Experience Associate III

    Customer Experience Associate III

    Conduent State & Local Solutions, IncLa Vernia, TX, US
    Full-time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 10 hours ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Chick-fil-ASan Antonio, TX, US
    Full-time
    Chick-fil-A Potranco Restaurant Director.Work for Operator Greg Patterson in one of his 3 locations! Operator Greg Patterson is a 26 year Air Force veteran! This restaurant group has won Rookie of ...Show moreLast updated: 30+ days ago
    Wingstop Restaurant Supervisor I

    Wingstop Restaurant Supervisor I

    Wing StopSomerset, TX
    Full-time
    The role of the Restaurant Supervisor I is to support the General Manager and Restaurant Supervisor II in all day-to-day operations of the restaurant and to direct operations when the General Manag...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Assistant Manager

    Restaurant Assistant Manager

    Pizza HutBuda, TX, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Assistant Restaurant Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or r...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellBulverde, TX, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Manager-WORK TODAY, PAID TOMORROW!!

    Assistant Manager-WORK TODAY, PAID TOMORROW!!

    SonicLytle, TX, US
    Full-time
    Assistant Manager Position At SONIC Drive-In.As an Assistant Manager at SONIC Drive-In, you will assist the General Manager in managing the restaurant's daily operations to provide quality food in ...Show moreLast updated: 30+ days ago
    Wingstop Restaurant Supervisor I - Urgently Hiring!

    Wingstop Restaurant Supervisor I - Urgently Hiring!

    Wing StopSomerset, TX
    Full-time
    The role of the Restaurant Supervisor I is to support the General Manager and Restaurant Supervisor II in all day-to-day operations of the restaurant and to direct operations when the General Manag...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Dunkin'San Antonio, TX, US
    Full-time
    As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Unit 1028

    Restaurant Manager - Unit 1028

    WhataburgerLa Vernia, TX, US
    Full-time
    Welcome to Whataburger Careers!.The Restaurant Manager oversees the daily operations of the restaurant.They hire and develop talent and provide leadership in community relations, customer service, ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Dunkin'San Antonio, TX, US
    Full-time
    A Restaurant Manager is generally responsible for providing strong, positive leadership to his / her team to deliver great and friendly guest experiences, operational excellence and for helping to bu...Show moreLast updated: 30+ days ago
    • Promoted
    Earn up to $105,000 as a Restaurant Manager!

    Earn up to $105,000 as a Restaurant Manager!

    Pluckers Wing BarSan Antonio, TX, US
    Full-time
    Restaurant Manager Opportunity.Are you excited to take the next step in your career in restaurant management? Our Restaurant Manager role is the perfect stepping-stone for you to learn the Pluckers...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Long John SilversNew Braunfels, TX, US
    Full-time
    For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 600 locations, we're proud to be the world's favor...Show moreLast updated: 30+ days ago
    • Promoted
    RESTAURANT GENERAL MANAGER

    RESTAURANT GENERAL MANAGER

    Taco BellBulverde, TX, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 30+ days ago