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Partnerships Manager, Norse Network Hub

Partnerships Manager, Norse Network Hub

Northern Kentucky UniversityHighland Heights, KY, United States
3 days ago
Job type
  • Full-time
Job description

Posting Details

Position Information

Working Title

Partnerships Manager, Norse Network Hub

Department

University Advancement

Compensation Title

Manager, Partnerships

Position Number

30031026

Position Status

Regular

Work Schedule

Monday-Friday 8 : 15-4 : 15pm

Hours per Week

37.5

Months per Year

12

Purpose of Position

The Partnerships Manager serves as the primary liaison between community and business partners and the university, connecting external inquiries and collaboration opportunities with the right departments.

This role manages workflows, timelines, and deliverables to ensure effective and timely engagement. The Manager also oversees partnership tracking through systems such as Raiser's Edge, Handshake, and Team Dynamix. The ideal candidate is customer-focused, tech-savvy, and skilled in organization and project management.

This is a temporary 24-month position.

Primary Responsibilities

  • Act as the primary point of contact for external stakeholders seeking collaboration opportunities with the university. Manage the process including meeting facilitation, summarization and communication of outcomes to relevant stakeholders and tracking within appropriate university systems.
  • Assess and route partnership inquiries to the appropriate university Spoke, departments or personnel. Track, monitor, and follow up on inquiries to ensure that they are addressed and progressed appropriately. Develop and maintain efficient processes and data management for tracking and managing external engagement activities
  • Support strategic initiatives related to university-community-business engagement.
  • Collaborate with internal departments to support engagement initiatives and improve external stakeholder experiences.
  • Customer relationship management to implement strategies to improve customer engagement
  • Working with the Executive Director and partners across campus, implement and execute the Hub's partnership model. Provide excellent customer service to ensure that objectives and timelines are met.

Qualifications

  • Bachelor's degree in business administration, communications, higher education administration, or related filed.
  • Have exceptional customer service, relationship management, and collaboration skills, with a proven ability to manage multiple projects, track progress, and ensure timely completion.
  • Should be proficient in CRM and workflow systems such as Raiser's Edge, Handshake, and Team Dynamix, and demonstrate strong technological aptitude with the ability to learn new systems quickly.
  • Will be proactive and results-driven, with strong problem-solving abilities and the organizational awareness needed to navigate complex institutions effectively.
  • Minimum Education

    Bachelor's Degree

    Preferred Education

    Bachelor's Degree

    Minimum Experience

    3 years

    Salary

    TBD

    Pay Grade

    S73

    Posting Detail Information

    Requisition Number

    2025S2302

    Job Open Date

    11 / 18 / 2025

    Job Close Date

    Quick Link

    https : / / jobs.nku.edu / postings / 15301

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    Partnership Manager • Highland Heights, KY, United States

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