Patient Access Representative 1 (On-Site)
The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Representative 1 (On-Site) in Palm Beach Gardens, Florida. The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
Core Job Functions :
- Performs full registration, and ensures that insurance is verified and all patients' information is correct.
- Obtains copies of insurance cards, driver's license, and any applicable referrals.
- Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
- Instructs patients to complete any questionnaires that might be required by physician.
- Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
- Reconciles all vouchers and delivers them to designated area.
- Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications :
Education : High school diploma or equivalentExperience : Minimum 1 year of relevant experienceKnowledge, Skills and Attitudes :General knowledge of office procedures and operations.Skill in data entry with minimal errors.Ability to communicate effectively in both oral and written form.Skill in completing assignments accurately and with attention to detail.Ability to process and handle confidential information with discretion.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.