Office Manager

Job Overview

This position must provide the overall daily functional accounting, communications and documentation requirements of the Assisted Living Community financial and personnel records while insuring confidentiality of all resident's and personnel records. This position will respond and act in the absence of the Administrator / Executive Director.

Responsibilities

Management of Business Office Internal / External Communication to Include :

• Answer incoming telephone calls and take and deliver accurate messages and / or transfer calls to appropriate recipients.
• Greet visitors and provide assistance to them as needed.
• Compose and type internal and external memos / letters as requested.
• Receive and distribute facsimiles.
• Understand and follow all regulations as required by HIPAA.
• Sort and distribute mail to residents and staff daily.
• Either forward mail to residents after they have moved, or return the mail to the sender (whichever is appropriate or necessary).
• Work cooperatively with all other staff and relate favorably to residents, their families and service providers.
• Develop and maintain positive communication with internal and external vendors and regulatory agencies.
• Notify Director of any resident, families or staff concerns including neglect, abuse and exploitation.

Management of Business Office Accounts Receivable and / or Payables :

Management of Human Resources :

Management of Clerical Operations :

Other Managerial Responsibilities :

Qualifications