Director, Investment Marketplaces

Overview

Rise is an award-winning, full-service Media Agency of Record backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing. We offer 'Risers' the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths, a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.

GENERAL PURPOSE

The Director, Marketplaces is responsible for overseeing the strategy, planning, execution, and performance of retail media programs across eCommerce ecosystems. This leader will serve as the agency’s expert in marketplace advertising—guiding client strategies, managing vendor relationships, optimizing performance, participating in new business opportunities and building a high-performing team of specialists. This role requires a hybrid of performance marketing, retail media, and client leadership skills. The successful Director is both analytical and strategic, with deep experience in digital marketplaces and a proven ability to scale retail media programs across multiple clients. The Director is responsible for the training and development of other team members, including cross-functionally, and will provide strategic direction to team members in all aspects of media planning, performance and budget forecasting, campaign management, performance analysis, and partner outreach.

Location : 4 days in office, Chicago office

Key Responsibilities

• Lead the development and execution of paid media strategies across retail media platforms including Amazon Ads, Walmart Connect, Instacart, Kroger Precision Marketing, Target Roundel, and others.
• Serve as the agency’s primary expert in digital marketplaces, educating clients and internal teams on marketplace dynamics, trends, ad formats, targeting capabilities, and attribution models.
• Own senior-level relationships with marketplace media partners and negotiate strategic deals that benefit client performance and agency efficiency.
• Collaborate with media planning and investment teams to integrate marketplace strategies into broader media plans and omnichannel customer journeys.
• Oversee performance analysis, optimizations, reporting, and insights development to drive continuous improvement and client ROI.
• Manage a team (remote and across all Rise locations, onshore and offshore) of marketplace strategists and buyers; mentor and support team development, quality control, and workload prioritization; accountable for all aspects of team oversight, including employee onboarding, employee training, employee performance, employee retention.
• Develop and refine SOPs, workflows, and best practices for marketplace media execution, reporting, and data integration.
• Stay ahead of industry developments and platform updates; assess and pilot new tools, betas, and data partnerships that enhance performance.
• Lead retail media pitches and client onboarding efforts, establishing clear strategies, KPIs, and expectations for new business.
• Partner with analytics, eCommerce, and brand teams to deliver cohesive and measurable commerce media programs.

Job Requirements

Education

Certification

Experience

Knowledge, Skills & Abilities

Employees can be expected to be paid an annualized salary range of $120,000-$150,000, based on variations in knowledge, skills, experience and market conditions.

Rise and Quad are proud to be equal opportunity employers. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.

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