Talent.com
Store Manager - Montgomery - PA

Store Manager - Montgomery - PA

Macy'sWest Point, PA, US
3 days ago
Job type
  • Full-time
Job description

Store Manager

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling / service, merchandising, sales promotion, store maintenance, expense management, shortage prevention, and sales support functions. Through training, coaching, and development, they cultivate growth among their team. Additional duties are performed as assigned.

What You Will Do

Sales

  • Drive sales by fostering a customer-centric selling culture
  • Develop the team through coaching, follow-up, and recognition
  • Ensure adherence to weekly business review amongst leadership team; support action plans to address deficiencies
  • Identify business-driving opportunities
  • Ensure consistent execution of merchandise presentation, sales events, sizing, pricing, and signing standards
  • Actively manage hours by ensuring strong attendance and weekend hours utilization
  • Coach the leadership team to achieve Colleague Star Reward goals by emphasizing program benefits
  • Provide leadership in delivering all Company initiatives; clearly communicate objectives and priorities to the team
  • Establish a high level of awareness and effectiveness in shortage prevention; ensure compliance with all policies and procedures

Customer

  • Coach Professional and Hourly Colleagues to consistently deliver selling behaviors that enhance customer experience
  • Mentor Sales & Customer Service Managers to actively coach Colleagues using weekly Sales Reports and engage with Colleagues through formal and informal observations focused on selling behaviors
  • Review and utilize all reports and Colleague observations to provide constructive feedback to leaders and identify areas for improvement
  • Celebrate and recognize successful selling behaviors; coach the store team to continuously improve sales performance
  • Ensure active supervision presence throughout the store
  • Maintain high standards of customer readiness; ensure a clean, organized, and easy-to-shop store environment
  • People

  • Recruit a qualified team of sales-focused leaders and build a talent pipeline for future advancements and promotions
  • Ensure timely completion of required training and leadership engagement with new hires
  • Promote a culture of recognition by executing Macy's recognition programs and energizing, engaging storewide rallies
  • Actively fill open positions, prioritizing internal colleagues for Customer Experience, Commission, and Specialized Selling areas
  • Hold leadership team accountable for consistent coaching
  • Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  • Use talent strategies and tools for colleague talent development, promotion, and advancement
  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline colleagues
  • Manage the team to meet or exceed performance and behavioral expectations
  • Address complaints and resolve problems with colleagues
  • Lead the team in supporting local community initiatives, contributing to stronger, healthier places to live and work
  • Maintain regular, dependable attendance and punctuality
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned
  • Skills You Will Need

    Team Development : The ability to see the potential in others and seeking to unleash it, helping colleagues reach their goals and perform to the best of their ability

    Drive for Results : Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion

    Strategic Impact : Knowledge of how to visualize, plan and lead the execution of critical strategies for the success of the organization

    Collaboration : Understanding the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team

    Team Alignment : Ability to motivate and empower colleagues and teams to work together toward the same vision

    Prioritization : Assessing the relative importance of activities and assignments, making adjustments as necessary to effectively manage workloads and ensure goals are achieved

    Who You Are

  • Candidates with a High School diploma or equivalent work experience in a related field are encouraged to apply
  • 5+ years of direct experience
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
  • What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal / financial advice
  • Tuition reimbursement
  • This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    Create a job alert for this search

    Store Manager • West Point, PA, US

    Related jobs
    • Promoted
    • New!
    Store Manager II

    Store Manager II

    Pennsylvania StaffingJenkintown, PA, US
    Full-time
    If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are...Show moreLast updated: 14 hours ago
    Retail Store Manager - Philadelphia

    Retail Store Manager - Philadelphia

    Retail For The PeoplePhiladelphia, PA, US
    Full-time +1
    Quick Apply
    Flagship Store Manager – Opening Winter 2025 Our client, one of the fastest-growing fashion brands in the U.Store Manager to lead the opening of its new flagship location at the King of Pruss...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager - Montgomery - PA

    Store Manager - Montgomery - PA

    Macy'sNorth Wales, PA, United States
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 5 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Intelliswift - An LTTS CompanyPhiladelphia, PA, US
    Full-time
    Job Title : Assistant Store Manager.Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions.We specialize in...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager in Training

    Store Manager in Training

    Insomnia CookiesPhiladelphia, PA, US
    Full-time
    Insomnia Cookies industry leading, nationally recognized, late-night cookie retail brand is excited to open our Imagine What's Possible location later this year and we are actively hiring for a ful...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager in Training (MIT)

    Store Manager in Training (MIT)

    Insomnia CookiesWest Chester, PA, United States
    Full-time
    Insomnia Cookies is actively hiring for a full-time hourly.Store Manager in Training (MIT).W Gay St, West Chester, PA 19380. This is a great opportunity to work at our key training store in Pennsylv...Show moreLast updated: 4 days ago
    • Promoted
    Store Manager

    Store Manager

    CuraleafPhiladelphia, PA, United States
    Full-time
    At Curaleaf, were redefining the cannabis industry with a strong commitment to quality, expertise, and innovation.As a leading global cannabis provider, our brandsincluding Curaleaf, Select, and Gr...Show moreLast updated: 2 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    CuraleafPhiladelphia, PA, United States
    Full-time
    At Curaleaf, were redefining the cannabis industry with a strong commitment to quality, expertise, and innovation.As a leading global cannabis provider, our brandsincluding Curaleaf, Select, and Gr...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Store Manager

    Store Manager

    ExpressPhiladelphia, Pennsylvania, USA
    Full-time
    Retail LLC is a retail platform operating the Express and Bonobos brands worldwide.Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern confident and effortless...Show moreLast updated: 4 hours ago
    • Promoted
    Senior Assistant Store Manager

    Senior Assistant Store Manager

    Spencer'sWhitehall, PA, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 1 day ago
    • Promoted
    Sales Manager

    Sales Manager

    UlineWescosville, PA, US
    Full-time
    Uline Way, Allentown, PA 18106.Morning Call’s Top Large Employer of 2025!.Strong customer relationships built on trust - that’s the foundation of Uline’s sales culture! As our Pennsylvania Sales Ma...Show moreLast updated: 30+ days ago
    Assistant Store Manager

    Assistant Store Manager

    Brilliant EarthKing of Prussia, PA, US
    Full-time
    Quick Apply
    Brilliant Earth - Assistant Store Manager - King of Prussia, PA Position Overview : .The Assistant Store Manager for our King of Prussia, PA location will build, lead and mentor a te...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager PT

    Assistant Store Manager PT

    LIDS CorporationPhiladelphia, PA, US
    Full-time
    Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...Show moreLast updated: 25 days ago
    • Promoted
    Store Manager II

    Store Manager II

    Burlington StoresPhiladelphia, PA, US
    Full-time
    If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are...Show moreLast updated: 1 day ago
    • Promoted
    Store Manager

    Store Manager

    Panda Restaurant GroupLanghorne, PA, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Store Manager II

    Store Manager II

    Philadelphia StaffingPhiladelphia, PA, US
    Full-time
    If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Store Manager

    Store Manager

    ClairesPhiladelphia, PA, US
    Full-time
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show moreLast updated: 2 hours ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Panda Restaurant GroupLanghorne, PA, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 30+ days ago