Invoicer / Billing Specialist

Who We Are

JK Findings is a global jewelry component manufacturer and wholesaler headquartered in Rochester, NY. Our customers-located in over 48 countries-trust us as a key supplier of precision-crafted components and quality materials. We take pride in innovation, craftsmanship, and our dedicated team that helps drive our success every day.

About the Role

We're looking for a detail-oriented and reliable Invoicing Clerk to join our operations team!

In this role, you'll be responsible for verifying picked orders, accurately preparing invoices, and ensuring clear communication between departments to fulfill customer expectations. You'll help keep our domestic and international orders organized, accurate, and on time - playing a key role in maintaining the high service standards our customers rely on.

If you enjoy working with numbers, staying organized, and being part of a collaborative, team-oriented environment, this could be the perfect opportunity for you!

What You'll Do

• Review and confirm order details such as pricing, product codes, and shipping methods.
• Verify picked orders by weighing or counting quantities of product against pick tickets.
• Coordinate with departments to ensure order accuracy and timely delivery.
• Generate and distribute customer invoices once shipments are complete.
• Assist with resolving billing issues, invoice discrepancies, or lost shipments.
• Respond to internal and external inquiries regarding order status or invoicing.
• Prepare shipping paperwork for both domestic and international shipments.

What We're Looking For

High school diploma or equivalent required; Associate degree preferred.

Why You'll Love Working Here

Enjoy a stable Monday-Friday schedule (8 : 00 AM-5 : 00 PM) and a collaborative, supportive work culture where accuracy and teamwork truly matter.