Front Desk Receptionist/Ophthalmic Technician

Job Overview
We are seeking a highly organized and friendly Front Desk Receptionist/Ophthalmic Technician to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities

• Greet and welcome patients in a professional manner.
• Answer phone calls, schedule patient appointments, and verify insurance eligibility.
• Obtain relevant medical history and perform preliminary tests on patients.
• Provide contact lens training
• Maintain an organized filing system for client records and office documents.
• Perform clerical duties such as typing, data entry, and document preparation.
• Ensure the front desk area is tidy and presentable at all times.
• Assist with office management tasks as needed, including ordering frames and lenses, and maintaining inventory.
• Make frame suggestions, and take facial measurements to ensure a perfect frame fit
• Explain pricing, insurance, and payment options to the patient thoroughly

Requirements

• Bilingual (English/Spanish or English/Chinese)
• Previous experience as a receptionist, sales worker, or in an administrative role is preferred.
• Basic computer skills and a basic math foundation preferred.
• Ideal candidate will be cross-trained to perform optometric assistant duties.
• Familiarity with optometry office procedures is a plus, but not mandatory.
• We'll train the right candidate. Please submit your resume if you think you are a good fit for this position. We look forward to hearing from you!