Team Lead, Collections

Team Lead, Collections

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.

Responsibilities

The Accounts Receivables (AR) Team Lead assists with daily operations of the accounts receivable team, ensuring accurate and timely processing of claims, including denials and the maximization of cash flow. This role is responsible for optimizing AR processes and supporting the organization's financial health through effective management of outstanding receivables.

Monitor aging reports and follow up on past-due accounts to improve cash flow.

Coordinate with billing team to ensure insurance claims are accurate and sent timely.

Assist with training of new AR representatives.

Develop and implement strategies to increase revenue.

Analyze AR metrics, DSO (days sales outstanding), and other KPIs.

Support internal and external audits by providing requested documentation and explanations.

Audit weekly team member accounts for accuracy and training opportunities within team.

Recommend and implement process improvements to enhance efficiency and accuracy in AR operations.

Ensure compliance with company policies, accounting standards, and relevant regulations.

Handles other duties and projects assigned.

Qualifications :

Bachelor's degree, preferred in business administration, healthcare or related field preferred.

35 years of experience in accounts receivable, with at least 12 years in a team lead role preferred.

Strong knowledge of AR processes and billing systems.

Preferred experience with GE Centricity. Preferred experience in Oncology billing.

Proficiency with Microsoft Office, especially Excel preferred.

Excellent analytical, organizational, and communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Customer service mindset and problem-solving skills.

Ability to resolve customer issues calmly and professionally with diplomacy and tact.

Ability to work independently with minimal supervision.

Experience in Accounts Receivables (IPA's and Medi-Cal).

Familiarity with credit analysis and risk assessment.

What is expected of you and others at this level :

Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments.

Comprehensive knowledge in technical or specialty area.

Ability to apply knowledge beyond own areas of expertise.

Performs the most complex and technically challenging work within area of specialization.

Preempts potential problems and provides effective solutions for team.

Works independently to interpret and apply company procedures to complete work.

Provides guidance to less experienced team members.

May have team leader responsibilities but does not formally supervise.

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage.

Paid time off plan.

Health savings account (HSA).

401k savings plan.

Access to wages before pay day with myFlexPay.

Flexible spending accounts (FSAs).

Short- and long-term disability coverage.

Work-Life resources.

Paid parental leave.

Healthy lifestyle programs.

Application window anticipated to close : If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.