Account Manager

Account Manager

The Account Manager will oversee client relationships, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector. This role involves strategic planning, customer onboarding, and managing key accounts to maximize business opportunities.

What you will be responsible for :

• Client Relationship Management : Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters.
• Sales & Business Development : Identify opportunities for new business within existing accounts and onboarding of new clients.
• Project Coordination : Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met.
• Reporting & Analysis : Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
• Market Insight : Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
• Problem Resolution : Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates.

How you will stand out :

What you will experience working with us :

Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and / or expression, sexual orientation, marital and / or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.