Talent.com
Account Specialist Manager, Audit
Account Specialist Manager, AuditThomson Reuters • Milwaukee, WI, US
Account Specialist Manager, Audit

Account Specialist Manager, Audit

Thomson Reuters • Milwaukee, WI, US
15 days ago
Job type
  • Full-time
Job description

Manager, Account Specialist

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for you.

About the Role

As the Manager, Account Specialist, you will lead a team responsible for driving renewals and commercial execution across a portfolio of customers. This role combines leadership, operational excellence, and strategic oversight to ensure retention, accurate forecasting, and incremental growth through upsell and cross-sell opportunities. You'll partner closely with Customer Success, Sales, Finance, and Legal to deliver a seamless renewal experience and maintain commercial accuracy.

Key Responsibilities

  • Team Leadership : Manage and develop a team of Account Specialists, providing coaching, performance feedback, and career development.
  • Operational Excellence : Oversee end-to-end renewal processes, ensuring timely execution of quotes, contracts, and forecasting.
  • Commercial Strategy : Drive incremental revenue through low-complexity upsell and cross-sell opportunities; support pricing and negotiation strategies.
  • Cross-Functional Collaboration : Align with CSMs, Sales, Finance, and Legal to ensure renewal timing and commercial terms support customer value realization.
  • Data & Forecasting : Maintain visibility into renewal performance, pipeline health, and commercial metrics; ensure CRM accuracy and reporting integrity.
  • Process Improvement : Identify and implement scalable processes, tools, and best practices to enhance efficiency and customer experience.

Success Metrics

  • Renewal & Retention : Percentage of contracts successfully renewed and customers retained.
  • Revenue Growth : Upsell and cross-sell revenue generated through renewal activities.
  • Forecast Accuracy : Reliability of renewal and commercial forecasts.
  • About You

    The best leaders in this role combine commercial acumen with a passion for team development and operational rigor. You thrive in a fast-paced environment, balancing strategic priorities with hands-on execution.

    What Makes You Stand Out

  • Leadership Mindset : You inspire and coach your team to achieve excellence and grow professionally.
  • Commercial Expertise : You understand pricing, negotiation, and recurring revenue models.
  • Operational Discipline : You drive process consistency and accuracy across all commercial activities.
  • Collaborative Approach : You build strong partnerships across Customer Success, Sales, Finance, and Legal.
  • Analytical & Data-Driven : You leverage metrics and insights to guide decisions and improve performance.
  • Change Agent : You identify opportunities for improvement and lead initiatives that scale impact.
  • Qualifications

  • Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
  • 5+ years in account management, renewals, or commercial operations, with at least 2 years in a leadership role.
  • Experience in SaaS or recurring revenue environments.
  • Proficiency in CRM and quoting tools (e.g., Salesforce, CPQ platforms).
  • Advanced English proficiency both written and oral. Candidates will be tested before setting up an interview.
  • What's in It For You?

  • Hybrid Work Model : We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Flexibility & Work-Life Balance : Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
  • Career Development and Growth : By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
  • Industry Competitive Benefits : We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  • Culture : Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values : Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
  • Social Impact : Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Making a Real-World Impact : We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  • In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceed the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits : optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $146,300 - $271,700. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

    Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

    As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

    Create a job alert for this search

    Audit Manager • Milwaukee, WI, US

    Related jobs
    Accounts Payable Manager

    Accounts Payable Manager

    Techtronic Industries North America • Menomonee Falls, WI, United States
    Full-time
    At Milwaukee Tool, we firmly believe that our People and Culture are the secrets to our success, so we provide you with unlimited access to everything you need to deliver technical solutions on our...Show more
    Last updated: 17 days ago • Promoted
    Sr. International Account Manager

    Sr. International Account Manager

    Watts Company • Menomonee Falls, WI, United States
    Permanent
    Together, we’re reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support it's to provide safe, clea...Show more
    Last updated: 30+ days ago • Promoted
    Treasury Management Manager

    Treasury Management Manager

    Port Washington State Bank • Grafton, WI, United States
    Full-time
    Port Washington State Bank is launching an expansion of our Treasury Management products and services by creating a separate department now currently housed within Deposit Operations as part of our...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    CSN Collision Centres • Menomonee Falls, WI, US
    Full-time
    Location : Menomonee Falls, WI Company : 1Collision County Line Job Type : Full-Time (3240 hours / week) | No weekends.Join Our Team! Be part of a fast-growing, family-owned business that's passionate a...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    CSN Collision • Menomonee Falls, WI, US
    Full-time
    Quick Apply
    Collision County Line Job Type : .Join Our Team! Be part of a fast-growing, family-owned business that’s passionate about high-quality repairs and delivering exceptional customer service.With over 40...Show more
    Last updated: 30+ days ago
    Senior Technical Account Manager

    Senior Technical Account Manager

    Relativity • Milwaukee, WI, United States
    Full-time
    The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a membe...Show more
    Last updated: 30+ days ago • Promoted
    Senior Accounts Payable Specialist

    Senior Accounts Payable Specialist

    Uline • Pleasant Prairie, WI, United States
    Full-time
    Senior Accounts Payable Specialist.Uline Drive, Pleasant Prairie, WI 53158.Precision that drives performance.As a Senior Accounts Payable Specialist at Uline, you'll manage complex AP operations, r...Show more
    Last updated: 25 days ago • Promoted
    Internal Audit Analyst (On-Site)

    Internal Audit Analyst (On-Site)

    Kohl's • Menomonee Falls, WI, United States
    Full-time
    This role is based at our Corporate Office in Menomonee Falls, WI.You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays. In this role, you will be responsible ...Show more
    Last updated: 17 days ago • Promoted
    Accounts Payable Manager

    Accounts Payable Manager

    Milwaukee Tool • Menomonee Falls, WI, United States
    Full-time
    At Milwaukee Tool, we firmly believe that our People and Culture are the secrets to our success, so we provide you with unlimited access to everything you need to deliver technical solutions on our...Show more
    Last updated: 16 days ago • Promoted
    Manager

    Manager

    Amato Automotive Group • Menomonee Falls, Wisconsin, USA
    Full-time
    Serious Applicants Please Email : .Were a fast-growing Hyundai dealership with strong momentum and a leadership team committed to doing things the right way. Youll be part of a dealership thats in gro...Show more
    Last updated: 19 days ago • Promoted
    Specialty Account Manager, Auvelity (Milwaukee N, WI)NewMilwaukee N, WI

    Specialty Account Manager, Auvelity (Milwaukee N, WI)NewMilwaukee N, WI

    Axsome Therapeutics • Milwaukee, WI, US
    Full-time
    Interested in building your career at Axsome Therapeutics? Get future opportunities sent straight to your email.Axsome Therapeutics is looking for a candidate for a job position.The job title and d...Show more
    Last updated: 2 days ago • Promoted
    Account Specialist II

    Account Specialist II

    JPMorgan Chase • Milwaukee, WI, US
    Full-time
    At JPMorgan Chase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. As a Specialist II in Accoun...Show more
    Last updated: 9 days ago • Promoted
    Account Manager

    Account Manager

    Aristo Sourcing • Milwaukee, WI, US
    Full-time
    As an Account Manager, you will act as the strategic partner and primary point of contact for key clients, cultivating relationships, driving client satisfaction, and ensuring the successful delive...Show more
    Last updated: 22 days ago • Promoted
    Audit Senior Manager

    Audit Senior Manager

    Grant Thornton LLP • Milwaukee, WI, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    Combined Agents of America • Milwaukee, WI, US
    Full-time
    The Account Manager at Eitzen Insurance Group is responsible for maintaining and maximizing profitable relationships with clients and growing the book of business through new client sales.Job Stabi...Show more
    Last updated: 30+ days ago • Promoted
    Accounting Advisory Solutions Manager

    Accounting Advisory Solutions Manager

    Cohen & Company • Milwaukee, WI, US
    Full-time
    Manager, Accounting Advisory Solutions.Are you an experienced accounting professional with a passion for client service, analytical problem-solving, and working with dynamic, high-net-worth clients...Show more
    Last updated: 19 days ago • Promoted
    Accounting Specialist

    Accounting Specialist

    Government Jobs • Milwaukee, WI, US
    Full-time
    Join our team as an Accounting Specialist for the Water Division.Make a difference in the West Allis communitywhere precision meets public service. Are you detail-driven, tech-savvy, and passionate ...Show more
    Last updated: 30+ days ago • Promoted
    Performance Audit Senior Consultant (Remote)

    Performance Audit Senior Consultant (Remote)

    Blue Cross Blue Shield Association • Milwaukee, WI, United States
    Remote
    Full-time
    The role ensure Plans' operations handle customer interactions accurately and promptly, leaving a positive brand impression. Execute audit programs and validate reported results.Present updates and ...Show more
    Last updated: 15 days ago • Promoted