ASSISTANT DEPUTY COMMISSIONER, BOROUGH OFFICES & COURT SERVI

Assistant Deputy Commissioner, Borough Offices & Court Services

Under administrative direction of the Office of Child Support Services (OCSS) Deputy Commissioner, with very wide latitude for independent judgment, action and decision making, the Assistant Deputy Commissioner is responsible for the overall administration and management of the intake and court services functions of the Borough Offices & Court Services Division.

This key Division is the entry point to the Child Support program responsible for providing child support services for approximately 250,000 cash assistance and non-cash assistance families. The functions of this Division are statutorily mandated under federal Social Security Act Title IV-D, NYS law and the Office of Temporary and Disability Assistance child support state plan.

Annually, the Borough Offices & Court Services operation meets with more than 67,000 clients to provide intake services, primarily the opening of a child support case, the location of absent parents and the establishment of parentage and court ordered cash and medical support obligations. The Division also requests the modification of an order when a new child is born. This Division consists of ten field offices citywide (four Borough Offices, five Family Court Support Services offices and one DSS Court Services office) with a staff of nearly 200, including caseworkers, clerical support, supervisors, site coordinators and site directors.

The Office of Child Support Services (OCSS) is recruiting one (1) Administrative Director of Social Services M IV to function as the Assistant Deputy Commissioner, Borough Offices & Court Services, who will :

• Develop and implement new policies and programs to improve the intake process, court process, summons service, establishment rates and engagement with the child support program.
• Set the program and management goals and objectives of OCSS's Borough Offices and Court Services Division.
• Interpret agency and government policy and regulations and implements them.
• Oversee the management and administration of subordinate directors responsible for planning, coordinating and directing the operations of 10 field offices citywide.
• Exercise overall responsibility for confidential personnel matters, including the hiring and disciplinary process.
• Represent OCSS at meetings and serve as liaison on intake, court process and establishment issues with various stakeholders.

Work Location : 4 World Trade Center, New York NY Hours : M-F, 9 : 00AM - 5 : 00PM Administrative Director of Soc - 10056

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and / or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows : (A) A master's degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and / or urban studies may substitute for two years of experience; and / or (B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in "2(A)" above for each year of experience up to a maximum of three years; or (C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience. However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.