Manager - Admissions & Guest Experience
Michigan's AdventureTwin Lake, MI, USA19 hours ago
Job type
- Full-time
Job descriptionAllocate labor resources appropriately to the department, based on associate availability and staffing needs, including making adjustments in the moment. Prepare and analyze budgets to meet departmental goals. Track compliance on a daily basis and reporting any deviations. Support cost control strategies and monitor financial performance. Manage guest relations resulting from escalated admission and ticketing concerns by accommodating guests to resolve issues in a manner that withholds Six Flags’ values of guest service. Create and manage the Admissions and Live Entertainment budgets, including both labor and operational supplies. Manage office and call center. Complete required administrative paperwork and documentation. Coordinate the scheduling, timekeeping, and payroll for associates in the departments. Maintain effective communication with staff, departments, and leadership. Respond professionally to calls, emails, and radio communications. Communicate operational updates and guest feedback to senior leadership. Other duties as assigned. Bachelor's degree and / or equivalent work experience in an Amusement Park. Ability to communicate and follow directions. Excellent organizational and supervisory skills Ability to handle a flexible and demanding schedule, including nights, weekends, and holidays. Although a portion of the job function will be carried out in an office environment, the position may require outdoor work in extreme weather conditions. This position requires walking and standing on concrete and asphalt for extended periods of time. Valid driver's license required. Must pass a background check & drug screen per company policy.
Overview : Job Summary :
The Manager of Park Admissions manages the daily operation of the Admissions Department, Guest Services, Live Entertainment and Costumed Character Appearances. Their goal is to maximize guest satisfaction with our entry experience. This includes park entrance gates, Lost and Found, Group Sales Office, Ticket Sales, Toll Booths, Live Entertainment and Season Pass Center.
Responsibilities :
Key Responsibilities :
Leadership and Team Management
- Supervise and coach admissions staff to ensure high performance and guest satisfaction.
- Provide training, performance reviews, and disciplinary actions as needed.
- Create schedules and ensure adequate staffing to meet operational demands.
- Foster a positive work environment and enforce departmental standards.
- Hire entry level associates and supervision for area of responsibility to ensure locations are staffed appropriately for optimal efficiency and guest service.
Financial Performance
Administrative and Communication Duties
Qualifications :
Minimum Qualifications :
Create a job alert for this search
Guest Experience Manager • Twin Lake, MI, USA
Related jobs
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 9 days ago
Tracking Code769-262Job Description.Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, co...Show moreLast updated: 30+ days ago
Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care.
Our place is by the side of those who need us, offering physical...Show moreLast updated: 30+ days ago
LanceSoft is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Fremont, Michigan.Job Description & Requirements.
Job Specific Information : Labor and Delivery, Couplet Care...Show moreLast updated: 30+ days ago
Get the Recognition Youve Earned.Build Your Future with NorthStar.Join NorthStar Anesthesia as we continue our exciting nationwide expansion! Were seeking passionate CRNAs to help deliver excellenc...Show moreLast updated: 30+ days ago
Vector Marketing is interviewing now for part time sales positions.Basic responsibilities include meeting with people, selling our Cutco products, and placing any orders.
Prior work or sales experie...Show moreLast updated: 14 days ago
Blue Lake Counseling Staff members serve as role models for campers and provide a warm, caring environment that nurtures self-respect, supports healthy interpersonal relationships, and fosters grow...Show moreLast updated: 4 days ago
HonorVet Technologies is seeking a travel nurse Correctional for a travel nursing job in Shelby, Minnesota.Job Description & Requirements.
One (1) year of professional nursing experience.Must posses...Show moreLast updated: 12 hours ago The Manager of Park Admissions manages the daily operation of the Admissions Department, Guest Services, Live Entertainment and Costumed Character Appearances.
Their goal is to maximize guest satisf...Show moreLast updated: 19 hours ago The Area Manager - Food and Beverage plays a critical role in managing daily operations, supervising staff, and ensuring compliance with health and safety standards.
The Area Manager will help set a...Show moreLast updated: 19 hours ago 
LanceSoft is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Fremont, Michigan.Job Description & Requirements.
BLS, NRP, AWHONN, STABLE, MI state license required.Min 2y...Show moreLast updated: 30+ days ago
Join the Goodwill team and make a difference in your community by helping others find employment and career success.As a Job Coach, you will work with individuals with disabilities, veterans, and o...Show moreLast updated: 16 days ago
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
A globally recognized Food & Beverage company is currently hiring for a Contact Center Supervisor.As a Supervisor of Contact Center Management, the employee will be responsible for providing guidan...Show moreLast updated: 1 day ago
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America.
At Border Foods, we work with a peop...Show moreLast updated: 30+ days ago
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 15 days ago
Trinity Health FirstChoice is seeking a travel nurse RN Med Surg for a travel nursing job in Shelby, Michigan.Job Description & Requirements.
Location : Trinity Health Shelby.Shift : Afternoons (3...Show moreLast updated: 28 days ago Michigan’s Adventure has an opening for the position of Security Manager in Muskegon, Michigan.This full time position will report to our Park Manager.
The Security Manager's responsibilities includ...Show moreLast updated: 19 hours ago
- Promoted
Remote M&A Integration Manager - AI Trainer ($50-$60 / hour)
Data AnnotationMuskegon, MichiganRemote
Full-time +1
- Promoted
Student Success Manager
InsideHigherEdMuskegon, Michigan, United StatesFull-time +1
- Promoted
Hospice Registered Nurse Case Manager - $7500 Sign on Bonus
GentivaHesperia, MI, USAFull-time
- Promoted
Travel Nurse RN - Labor and Delivery
LanceSoftFremont, MI, USPermanent
- Promoted
CRNA - Anesthesiology job available in Fremont, Michigan
NorthStar AnesthesiaFremont, MI, USFull-time
- Promoted
Entry Level Sales - Paid Weekly - Work from Home
Vector MarketingGrand Haven, MI, USRemote
Full-time +1
- Promoted
Counseling Staff
Blue Lake Fine Arts CampTwin Lake, MI, United StatesFull-time
- Promoted
- New!
Travel Registered Nurse - Correctional - $1,888 per week
HonorVet TechnologiesShelby, MN, United StatesFull-time
- Promoted
- New!
Manager - Admissions & Guest Experience
Michigan's AdventureSpring Lake, MI, USAFull-time
- Promoted
- New!
Area Manager - Food & Beverage
Michigan's AdventureMuskegon Heights, MI, USAFull-time
- Promoted
Travel Nurse RN - Labor and Delivery - $2,996 per week
LanceSoftFremont, MI, USPermanent
- Promoted
Job Coach
GoodwillAllendale, MI, USAFull-time
- Promoted
STORE MANAGER IN PENTWATER, MI (Pentwater)
Dollar GeneralPentwater, MI, USFull-time
- Promoted
Call Center Supervisor
Aston CarterFremont, MI, USTemporary
- Promoted
Assistant General Manager
Border Foods LLCAllendale, MI, USPart-time
- Promoted
STORE MANAGER IN PENTWATER, MI
Dollar GeneralPentwater, Michigan, United StatesFull-time
- Promoted
Travel Nurse RN - Med Surg
Trinity Health FirstChoiceShelby, MI, USPart-time
- Promoted
- New!
Security Manager
Michigan's AdventureTwin Lake, MI, USAFull-time