WtX Technical Support Specialist

Company Description

Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant.

Job Description

The Project Technical Support Specialist is a technical expert responsible for defining and delivering tailored technical solutions for complex challenges within service projects- mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, and occasionally supporting Category 3 (retrofit projects) - KVI's categories. Acting as a key interface between design, procurement, manufacturing, and site teams, this role ensures that solutions are technically sound, feasible for site implementation, and optimized for cost, quality, and schedule. The specialist contributes from the tendering phase through to project execution, providing continuity, technical leadership, and risk mitigation for high-value work scopes.

In cooperation with the Technical Equipment Specialists, Account Management and Site Managers the Technical Support Specialist coordinates the service project according to contract and customer requirements.

Solution Definition & Cost Estimation :

• Analyze client technical problems and define robust solutions in coordination with Account Managers, based on a deep understanding of plant operations and mechanical constraints.
• Propose adapted technical solutions, referencing past projects, known issues, and best practices to ensure feasibility and mitigate risks.
• Break down complex equipment adaptations into workable site phases (e.g., modular assembly, dismantling constraints, lifting strategy).
• Collaborate with internal experts (design offices, field service, technical services) to validate technical assumptions and refine designs.
• Estimate the full cost of the solution (design, manufacturing, logistics, installation, lifting, etc.) during the tender phase.
• Identify and engage suitable suppliers and manufacturing partners (internal / external), based on technical and economic performance.
• Act as the primary source of technical knowledge throughout the costing process to ensure accuracy and alignment with execution realities.

Execution Support & Technical Coordination :

Compliance & Collaboration :

Key Performance Indicators (KPIs) :

Qualifications

Qualifications & Experiences :

Personal Attributes :

This job description is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications.

Additional Information

We Offer :

Physical Demands :

Working Conditions :

Statement regarding individuals with disabilities :

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization.

Statement regarding Equal Employment Opportunity

Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance.

Note : This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required.

For HR agencies : Please note that we do not accept applications coming from agencies. Thank you.