Store Manager I

Family Store Sales Floor Manager

Job Summary : Plans, administers, monitors, and evaluates the day-to-day operations of a Family Store sales floor ensuring compliance with established policies and procedures; processes, displays and prices donated items to ensure a reasonable financial return on the sale of store items; assists customers in a polite and friendly manner; prepares store displays that are attractive, neat, and orderly; rotates and restocks store merchandise to ensure quick turnover; ensures the accountability and security of all store items and funds. May serve as a lead worker to volunteers, beneficiaries, and / or subordinate store personnel.

General Operating Responsibilities (70%) :

• Plans, supervises, communicates and participates in the layout and display of store merchandise; ensures that stock is routinely rotated and ensures that prices encourage the desired level of stock turnover; plans, organizes, and supervises the preparation of displays for special promotions or seasons; notifies the warehouse personnel of low-stock items.
• Supervises and participates in the receiving, sorting, pricing, and distribution of donated items into the storefront; ensures that items are processed in a timely manner and in compliance with established policies and procedures.
• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding the pricing and / or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading / unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and / or rearranges stock as directed; returns items to the proper location after customer's have handled.

Staff Supervision Responsibilities (25%) :

Other Responsibilities (5%) :

Physical Requirements :

Working Conditions :

Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.

Qualifications :

Education and Experience : High School Diploma or G.E.D. AND two years progressively responsible experience working in a retail store environment with at least one year experience in a supervisory capacity, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications / Licenses :

None

Equal Opportunity Employer : Veterans | Disabled