California Licensed On-Call Coordinator

A company is looking for a Coordinator, National On-Call.

Key Responsibilities

Manage inbound tickets and answer live phone calls as needed

Provide exceptional customer service to caregivers and clients via phone and email

Maintain accurate records of transactions and resolve tickets through effective communication and coordination

Required Qualifications and Education

Experience in customer service or related field

Ability to accept coaching and feedback for continuous improvement

Demonstrated reliability through punctuality and consistent attendance

Professional demeanor in interactions with caregivers, clients, and coworkers

Flexibility to perform other duties as assigned by leadership