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Kilwins Team Member
Kilwins Team MemberHometown Sweets LLC DBA Kilwins • Fort Wayne, IN, US
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Kilwins Team Member

Kilwins Team Member

Hometown Sweets LLC DBA Kilwins • Fort Wayne, IN, US
30+ days ago
Job type
  • Full-time
Job description

KILWINS Team Member Job Description

Primary Job : Create enjoyment and make guests happy

Exceptional Customer Service

  • We are in the people business; treat our guests like they matter
  • Smile, make eye contact, and greet each guest personally
  • Let guests know you care
  • Engage in conversation with guests
  • Go the extra mile whenever possible
  • Sampling

Enlightened Hospitality

  • Make the guest feel like you"'re on their side
  • Make the guest feel like you did something for them
  • Customize the experience for each guest
  • The guest will remember how you make them feel more than anything else
  • The guest may not always be right, but they should always be heard

    • Performance

  • Positive attitude
  • Take initiative
  • Be assertive
  • Product knowledge
  • Friendly, outgoing personality
  • Do your best

    • Team Unity

  • Treat others like you want to be treated
  • Open communication
  • Zero gossip
  • Shared purpose
  • Servant mentality

    • Development

  • Attend team meetings
  • Participate in training as requested
    • Create a job alert for this search

    Team Member • Fort Wayne, IN, US

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