Technical Product Manager, Reporting and Insights

Technical Product Manager, Reporting and Insights

We're seeking a Technical Product Manager to lead our reporting and insights capabilities, empowering merchants and partners with actionable data to optimize their payments operations. This role sits at the intersection of product strategy, technical architecture, and data analytics, requiring deep understanding of payments ecosystems and business intelligence platforms.

About Finix

Finix is a full-stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions. Processing billions of dollars annually, Finix enables SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and onboard merchants seamlessly. With our no-code, low-code, and developer-friendly tools, businesses can get up and running in hours—not months.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role Details

Role : Technical Product Manager IV

Level : IC4

Location : San Francisco, CA

Base Salary Range : $180,000 / yr to $220,000 / yr + equity + benefits

Responsibilities

• Product Strategy & Vision : Define and execute the product roadmap for reporting, analytics, and business intelligence tools
• Product Strategy & Vision : Identify market opportunities and customer needs for enhanced data visibility and insights
• Product Strategy & Vision : Collaborate with leadership to align reporting capabilities with overall business strategy
• Product Strategy & Vision : Drive product decisions based on data analysis, customer feedback, and market research
• Technical Leadership : Partner with engineering teams to design scalable data architecture and reporting infrastructure
• Technical Leadership : Define technical requirements for data pipelines, APIs, and integration capabilities
• Technical Leadership : Ensure reporting systems can handle high-volume transaction data with real-time processing
• Technical Leadership : Oversee the technical implementation of dashboards, alerts, and automated reporting features
• Customer & Stakeholder Management : Work closely with merchants, partners, and internal teams to understand reporting requirements
• Customer & Stakeholder Management : Collaborate with sales and customer success teams to support client onboarding and adoption
• Customer & Stakeholder Management : Present product updates and roadmap to executive leadership and key stakeholders
• Data & Analytics : Define key performance indicators (KPIs) and metrics for payments operations
• Data & Analytics : Ensure data accuracy, consistency, and reliability across all reporting tools
• Data & Analytics : Work with data science teams to develop predictive analytics and machine learning capabilities
• Cross-functional Collaboration : Partner with compliance and risk teams to ensure regulatory reporting requirements are met
• Cross-functional Collaboration : Collaborate with finance teams on reconciliation, settlement, and financial reporting needs
• Cross-functional Collaboration : Work with customer support to address reporting-related inquiries and issues

Equal Opportunity & Inclusion

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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