Job Description
Job Description
Are you ready to join a Global Leader in the Freight Forwarding and Contract Logistics field, who knows their employees are their greatest strength?
LOGISTEED-America is on a mission to deliver high-quality transportation and logistics services and help make the world a better place for generations to come. We are looking for a Branch Manager to join us on this mission!
Do you have at least 5 years of management experience and have 5+ years' experience in freight forwarding, handling imports and brokerage - we want to talk to you.
Location : Elk Grove Village, IL
WHO WE ARE :
Founded in 1950, LOGISTEED-America is part of a global network of companies providing transportation and logistics services including ocean & air freight transport, contract logistics, customs brokerage, supply chain management, and more.
Summary
The Freight Forwarding Branch Manager reports to the LOGISTEED America, Inc. VP of Freight Forwarding. This role will primarily oversee the Freight Forwarding Operations at the Elk Grove Village, IL branch including but not limited to :
- Will have knowledge of all aspects of the Freight Forwarding industry
- Will be responsible for the overall direction and performance of the office
- Working closely with Senior Management, the Branch Manager will be responsible for the financial results of the branch
- Accountable for achieving business objectives and KPIs.
- Coaching, managing and mentoring staff are key responsibilities.
Qualities
Ethical with sound business judgementLeadership, management, and interpersonal abilities to oversee the organizationPossesses a passion to help team membersPossesses a strong focus on the human capital and its impact to the success of the organizationTenaciousVisionaryStrong customer relationsDetail-orientedReliable, follows through on commitmentsStrong process and planning orientationGoal-oriented, task drivenEnjoys being part of a team as well as leading oneBalances team’s needs with goals of organizationAbility to delegate to the right team members and the experience to know when to lead and when to delegateOutstanding written, verbal, presentation and organization communication skillsStrong process, planning, and execution orientationStrong leaderStrong negotiatorHave the ability to build relationshipsPossesses strong persuasive abilitiesDemonstrates patience and professionalism with reluctant or frustrated clients and employeesDirect and clear communicationAble to see the big picture and plan out detailsAbility to motivate a teamEssential Duties & Functional Responsibilities Required
Required Knowledge Skills & Abilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
OPERATIONS
Performing tasks safelyEnsuring area housekeeping requirements are metAbiding by all OSHA rules and LOGISTEED America, Inc. safety practicesMeeting established procedures and productivity, safety and quality standardsMeets attendance & punctuality standards – please remember that attendance at facility is required 99% of the timeSuccessfully lead Freight Forwarding Operations TeamSupport day-to-day Freight Forwarding Operations as requiredCreate and maintain Standard Operating Procedures for Freight Forwarding OperationsInvestigating and planning the most appropriate route for shipmentsLiaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirementsArranging air transport for urgent and high-value freight and managing the risk door to doorResolve issues or discrepancies with customers and freight carriersCoordinating US Customs Brokerage to guide the freight efficiently through complex import proceduresMaintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freightManaging multiple customers across the globe coordinating shipments between multiple carriers and modes of transportationKnowledge of state, federal and international applicable laws and regulations as they relate to primary services provided (i.e. Customs, Security, other import & export government agencies)Performs job duties onsite at designated work facilityAbility to travel domestically and internationally as business needs dictatePerforms other duties as assigned by the ManagerAvailable to work flexible hours and over time depending on business needsApproximately up to 25% travel requiredCOMMUNICATIONS
Communicate both orally and in writing in a clear and concise manner -EMPLOYEE ENGAGEMENT
Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiativesSAFETY
Abiding by all Federal. State, Local safety regulations and OSHA rules and LOGISTEED-America, Inc. safety practicesCommunicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulationsMaintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations and ensuring area housekeeping requirements are metFINANCE
Responsible for the budget creation and Profit and Loss (P & L) of the CHI Branch and reporting of KPIsReview weekly and monthly Accounts Receivable Reports and communicate status to FinanceNegotiating contracts, transportation and handling costsTRAINING
Train and develop Freight Forwarding TeamCross train to all functions of Freight Forwarding OperationsCOLLABORATION
Work closely with the HR Department concerning recruitment, hiring, corrective action process and annual performance review processWorking closely with customers, colleagues and third parties to ensure smooth operation to meet deadlinesNon -Essential Functions
Performs other duties as assigned by the ManagerCompetencies – add or delete as applicable for position
Strategic ThinkingProblem Solving / AnalysisFinancial ManagementPeople ManagementProject ManagementCommunication ProficiencyPersonal Effectiveness / CredibilityMulti-taskingBusiness AcumenCustomer / Client FocusLeadershipPresentation SkillsResults DrivenEnsure a culture and work environment in line with the company’s core value of respectEnsure that all team members are looking for ways to systematize the business to increase efficiencyManage day-to-day operations of the branchEnsure a culture and work environment in line with the company’s core value of respectEnsure that all team members are looking for ways to systematize the business to increase efficiencySupervisory Responsibility
This position manages key direct reports of the operation and is responsible for the performance management.Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions
Previous Work Experience
Minimum of 5 years’ experience in Freight Forwarding, handling imports and brokerageMinimum 5 years’ managing / supervising othersEducation and Certifications
Licensed Customs Broker preferredBachelors Degree or equivalent work experienceExperience Requirements and Preferences
Post-secondary education preferredProven strong business acumenProven leadership capabilitiesEffective communication skills, both orally and in writingAbility to solve problems independently as well as in a team environmentDemonstrated experience interacting, developing and maintaining customer relationshipsProven success in and improving quality, service, safety and client relationshipsAbility to obtain Certification for Dangerous GoodsAbility to pass all TSA background requirementsAbility to understand and comply with Compliance ProgramsProficient in Microsoft applicationsFluency in EnglishMust pass drug and criminal background checkAdditional Eligibility Qualifications
Ability to read, analyze and interpret financial spreadsheets (i.e. complex data)Ability to respond effectively to the most sensitive inquiries or complaints in a timely mannerAbility to make effective and persuasive speeches and presentations on controversial or complex topics to the board and outsidersWork Authorization / Security Clearance (if applicable)Must be legally authorized to work in the United StatesOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move objects up to 25 pounds, and occasionally lift and / or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Seventy-five percent of the work time will be spent in an office setting where the environment is climate controlled. Twenty-five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).
LOGISTEED America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
EOE / M / F / D / V
Pay Range : $125,000 - $150,00 (DOQ)