Sales Customer Care Representative

Job Description

Job Description

AUFFENBERG HYUNDAI IS HIRING!

Part-time OR full-time is available!

Position Overview : Sales Customer Care Representative

We are looking for a motivated and customer-focused Sales Customer Care Representative to join our team. This role combines excellent customer service with sales responsibilities, helping customers find the right products or services while ensuring a positive and seamless experience.

As a key point of contact, you will handle sales internet leads, inbound / outbound phone calls, customer concerns, etc. The ideal candidate is a strong communicator with a passion customer service.

Key Responsibilities :

Respond to customer inquiries via phone, email, or chat in a professional and timely manner

Assist customers with product information, pricing, and availability

Resolve customer complaints and follow up to ensure satisfaction

Maintain detailed records of customer notes

Meet or exceed individual and team sales and service goals

Collaborate with other departments

Preferred Traits :

A proactive, can-do attitude

Excellent problem-solving skills

Team player with a strong sense of accountability

Passion for helping customers and driving sales